You can improve your business sales by accepting credit or debit card payments. This is mainly because carrying cards is both more practical and safe, and people prefer to pay for their purchases through cards rather than cash. Apart from paying in person, when customers actually visit the store, they can also buy goods and services online through the Internet, or also by phone or fax. Imagine losing your sales all because you did not have the means to accept credit card payments. Going by the advantages of accepting credit payments, it only makes sense that you accept credit payments.
For this, you need to have an Internet Merchant account. Customers can then submit their payment online or by phone. The process is relatively simple. You can open your merchant account in any financial institution, bank or an acquiring institution. To understand how the process works, you need to keep in mind that between the customer and merchant there exists a payment gateway, which not only validates the authenticity of the credit card, but also transmits the payment to the merchant account.
Merchant service providers consist of two organizations: one is the credit card processing company that processes the credit card payments and the other is the merchant account service provider. The Merchant service provider companies can provide services for web solutions, mobile solutions, retail solutions, and MOTO solutions.
The merchant service provider companies accept credit cards such as Visa, MasterCard, American Express, and Discover. They also accept echecks. This means you can transfer money from one account to the other-either in the same bank or in another bank. You can also utilize their services to monitor all transactions that take place through your website. Apart from accepting credit cards, these organizations also accept payment through gift cards, signature debits, and Internet auctions. Their services are designed to secure sensitive customer information and prevent any fraudulent transactions
Wednesday, April 04, 2007
Merchant Services
In times of fast paced business solutions, the concept of E-Commerce is fast gaining momentum. The term basically refers to conducting and accepting payments online through the Internet. Even if you do not have an online store, you can increase your business sales by accepting credit card payments. This is because you may have customers who prefer making their payments by credit cards. To accept payments through credit cards, you will need a merchant account in any financial institution and the services of an Internet gateway provider organization. Processed payments will be deposited in your merchant account.
To connect to the gateway account, your company website will need some technical modifications to accept credit payments. The web developer will add an order for to a shopping cart, where a customer can add personal details as well as credit card information.
As a part of the merchant services, the gateway organization will validate the credit card information by sending the details to a credit card provider company. After the validation, the gateway will receive an acceptance or decline message depending on the authenticity of the information. The message will be displayed on the screen. After getting the acceptance message, the payment will be transmitted to the merchant account.
These payment gateways provide payment solutions to web merchants, telephone order merchants, retail and mobile merchants. Web merchants can connect to the gateways through server-to-server connection for submitting transactions to the payment gateway.
There is also the Simple Integration Method(SIM). Here, the gateway monitors the entire transaction process data collection, data procession and response to the merchant. On the other hand, the retail merchants can purchase certified, ready-to-install POS(Point of Sale) solution or a device that is integrated to the gateway organization.
To connect to the gateway account, your company website will need some technical modifications to accept credit payments. The web developer will add an order for to a shopping cart, where a customer can add personal details as well as credit card information.
As a part of the merchant services, the gateway organization will validate the credit card information by sending the details to a credit card provider company. After the validation, the gateway will receive an acceptance or decline message depending on the authenticity of the information. The message will be displayed on the screen. After getting the acceptance message, the payment will be transmitted to the merchant account.
These payment gateways provide payment solutions to web merchants, telephone order merchants, retail and mobile merchants. Web merchants can connect to the gateways through server-to-server connection for submitting transactions to the payment gateway.
There is also the Simple Integration Method(SIM). Here, the gateway monitors the entire transaction process data collection, data procession and response to the merchant. On the other hand, the retail merchants can purchase certified, ready-to-install POS(Point of Sale) solution or a device that is integrated to the gateway organization.
Thursday, March 29, 2007
How Escrow Service Helps in Export Import Trade
Escrow payment service ensures that seller gets paid for shipment and buyer receives what has been ordered for. Thus, it reduces potential risk of fraud by acting as a trusted third party that collects, holds and disburses funds according to buyer and seller instructions. Escrow services are provided by licensed and regulated escrow agents.
Escrow is well suited for small to medium value merchandise or intellectual property where conventional payment system (e.g. letter of credit) is either unsuitable or un-economic. It is typically used for items purchased on auction sites, small value shipments, domain names, source code etc.
Tell me one good application of Escrow for Exporters
Exporters can use escrow for collecting payment of small export shipment where buyer is unwilling to pay in advance and Letter of Credit is an expensive option.
It is frequently used for first-time transaction where buyer and seller are conducting business for the first time (consequently mutual trust level low) and the value of shipment is small.
Another area is collection of payment for samples that exporters send for approval. Still, a third area could be payment for domain name or source code for service exporters, specially in software export.
For exporter, escrow is safer than receiving payment through credit card, as there is no scope for 'chargeback'. For importer, paying by credit card to an unknown party always entails some risk. A credible intermediary can help buyer and seller to start business and build trust in each other.
How Seller is Protected
The financial risk of seller in an international transaction is greatly reduced in escrow payment as buyer has to deposit the agreed value of shipment with escrow before seller ships the ordered product. So, seller knows buyer has capacity to pay and has already paid for the shipment.
How Buyer is Protected
Escrow service tracks the shipped merchandise and verifies that it has been delivered to buyer. Buyer then has an inspection period to check the merchandise and decide its acceptability. The seller isn't paid until the buyer accepts the merchandise, or the inspection period expires.
What Happens If Buyer Refuses to Accept the Merchandise ?
Different escrow services may follow slightly different procedure in this respect - I am describing below a typical one:
If the buyer is not satisfied with the merchandise, he/she can inform escrow service that the goods will be returned to the seller. It is now the responsibility of buyer to ship the merchandise back to seller in good condition and pay seller his/her cost of shipment.
The seller has an inspection period to verify that the returned goods are in original condition. After the seller has confirmed the receipt and that the condition of the goods are to his/her satisfaction, escrow will return buyer's funds after deducting seller's shipping costs and the escrow fees. The seller will then be reimbursed for his/her shipping costs.
So, in the instance of buyer refusing to accept merchandise, he/she will have to bear the cost of shipping back the merchandise to seller, reimburse seller his/her shipping cost and pay escrow fee.
If the buyer fails to inform escrow of his/her decision within the inspection period - escrow service will make the payment to the seller.
Escrow is well suited for small to medium value merchandise or intellectual property where conventional payment system (e.g. letter of credit) is either unsuitable or un-economic. It is typically used for items purchased on auction sites, small value shipments, domain names, source code etc.
Tell me one good application of Escrow for Exporters
Exporters can use escrow for collecting payment of small export shipment where buyer is unwilling to pay in advance and Letter of Credit is an expensive option.
It is frequently used for first-time transaction where buyer and seller are conducting business for the first time (consequently mutual trust level low) and the value of shipment is small.
Another area is collection of payment for samples that exporters send for approval. Still, a third area could be payment for domain name or source code for service exporters, specially in software export.
For exporter, escrow is safer than receiving payment through credit card, as there is no scope for 'chargeback'. For importer, paying by credit card to an unknown party always entails some risk. A credible intermediary can help buyer and seller to start business and build trust in each other.
How Seller is Protected
The financial risk of seller in an international transaction is greatly reduced in escrow payment as buyer has to deposit the agreed value of shipment with escrow before seller ships the ordered product. So, seller knows buyer has capacity to pay and has already paid for the shipment.
How Buyer is Protected
Escrow service tracks the shipped merchandise and verifies that it has been delivered to buyer. Buyer then has an inspection period to check the merchandise and decide its acceptability. The seller isn't paid until the buyer accepts the merchandise, or the inspection period expires.
What Happens If Buyer Refuses to Accept the Merchandise ?
Different escrow services may follow slightly different procedure in this respect - I am describing below a typical one:
If the buyer is not satisfied with the merchandise, he/she can inform escrow service that the goods will be returned to the seller. It is now the responsibility of buyer to ship the merchandise back to seller in good condition and pay seller his/her cost of shipment.
The seller has an inspection period to verify that the returned goods are in original condition. After the seller has confirmed the receipt and that the condition of the goods are to his/her satisfaction, escrow will return buyer's funds after deducting seller's shipping costs and the escrow fees. The seller will then be reimbursed for his/her shipping costs.
So, in the instance of buyer refusing to accept merchandise, he/she will have to bear the cost of shipping back the merchandise to seller, reimburse seller his/her shipping cost and pay escrow fee.
If the buyer fails to inform escrow of his/her decision within the inspection period - escrow service will make the payment to the seller.
How to Accept Online Payments - the Easy Way
The hard way requires you set up a merchant bank account and then sign up, at quite some considerable expense, to accept online payments on your account. Not only will you have to pay a percentage of each payment you receive, but there is often a monthly charge for running the account too. If you start getting into big figures, you may even find that the bank holds back a sum of money due to you for chargebacks.
A chargeback is where a buyer asks for their money back – either due to fraud or because they are unhappy with the product you have supplied. There are stories of some companies holding back large sums of money to cover the cost of chargebacks.
That’s the hard way!
Now for the easy way.
Unless you've been living under a rock for the past five years, you'll have heard of Paypal. It's easy to set up and account to take payment for goods, downloadable Ebooks and subscriptions without the need to set up a merchant account.
This online payment system is the quickest and easiest way to accept payment online with cards such as Visa, Mastercard and Maestro on your site. It's easy to open a Paypal account and start accepting payment online immediately.
A chargeback is where a buyer asks for their money back – either due to fraud or because they are unhappy with the product you have supplied. There are stories of some companies holding back large sums of money to cover the cost of chargebacks.
That’s the hard way!
Now for the easy way.
Unless you've been living under a rock for the past five years, you'll have heard of Paypal. It's easy to set up and account to take payment for goods, downloadable Ebooks and subscriptions without the need to set up a merchant account.
This online payment system is the quickest and easiest way to accept payment online with cards such as Visa, Mastercard and Maestro on your site. It's easy to open a Paypal account and start accepting payment online immediately.
A-Z Of An Online Business - Professional Methods That Worked For Professionals
Ever wondered why some sites make it without using the caveman techniques that are taught so widely on the internet. Its because they know the tried and tested methods of advertising and marketing that can create a hype about your site in its own world -- offline and online. I started using the internet before Google was even a recognized search engine. eBay was just a little site not much different then one I can put together in a couple of days, and I watched the internet go from what it was then to what it is today. There have been ups, and there have been downs, but there have been general trends and key things to remember that made the whole experience more profitable and enjoyable, and without further rambling, I’m going to get started.
PERCEPTION
When trying to do business on the internet, the ways people perceive your site and you as a business are key. It can mean the difference between a customer that thinks twice before ordering from you and a customer who impulsively buys, without thinking. Go ask any sales team in the world, and they’ll tell you that a sale today is better then the promise of 10 tomorrow.
Building an online business that people look at in a favorable way is infinitely easier than opening up say a store, or franchise. All you need to do is have a nice looking website, and one person can run the entire operation, as opposed to having to put a huge amount of money into the looks and employment before even making a single sale. The customers don’t need to know that, and if you do what you promise, they won’t care. So because of this you have to understand that if you put an amount of work into your website, which will be your main salesfield, expect that amount of work to be directly reflected in your sales. What I mean is if you put together a website in 2 hours and when its all together you go around telling people to visit yoursite.freesites.biz.com then not many people are going to take you seriously. But if you take some time, maybe map out your website first using the old pen and paper method, and take time in setting up your graphics and content, people will actually come to your website and be impressed, both consciously and non-consciously.
So how much of that didn’t you know already? You probably knew most of it, and if not, this is the first eBook you’ve read! But the fact still remains that even though you’ve heard it over and over, most websites out there are shabbily put together because people are looking to make money quickly, and that doesn’t work.
SET ASIDE TIME, AND DO YOUR WORK SET ASIDE 30 MINUTE BLOCKS OF WORK THROUGHOUT YOUR DAY
Don’t stop during the 30 minutes, I mean, come on, 30 minutes isn’t a long time. But at the same time, even if you feel like you are up to it, don’t spend MORE than 30 minutes at a time on your site.
YOUR WEBSITE IS THE MOST IMPORTANT PART OF YOUR ONLINE PRESENSE. IF YOU DON’T HAVE A WEBSITE (www.yourdomain.com) THAT YOU HAVE PUT AT LEAST 6 HOURS OF WORK INTO THEN YOU NEED TO DO THAT ASAP.
Go to godaddy.com and register a domain. Use the coupon code ‘saveten’ to get a 10% discount on your order. Now go to dreamhost.com and use the coupon code ‘moesdeals’ to get up to 65$ off your order. Order hosting and get your domain setup, if you don’t have the money to do this, then MAKE THE MONEY. Without your own domain you will have a definite disadvantage in making money.
SEARCH ENGINES After you have your domain and your hosting, you can start thinking about content, and search engine optimization. Now, a lot of people rush into this stage of things thinking they’ll just fill up their site with so much stuff that people coming to the site won’t be able to leave because they’ll never be able to finish reading everything. This is the WRONG way to look at things, at least in 2006. In earlier years, this kind of info stuffing would have got you a high ranking on search engines, and you wouldn’t have had any problems with getting people to your site. But now with all the annoyances of pop-ups and banners and flashing ads, people like to go to a site and see what they want to see – the site. Your logo should stand out and be done in a light soft shade. Except for some exceptions, use soft colors like a dull yellow, a light grey and dull orange. Colors like these will make people associate your website with feelings of happiness, success and bliss in their head and they will find it easier on their eyes to spend more time browsing your site. Notice the popularity of Google as a search engine came just as all the search engines on the internet started filling their pages up with advertising? Google came out with a site that was and still is as simple as ever. A logo at the top with the search bar in the middle, and although it wasn’t a very pretty site, it gave people the most functionality from the site because they came to search and it was easy to do so. So they came back. If Google started off their site as a small search bar among a sea of ads like the other search engines were doing, then it would be in no better of a position then HotBot.com, askjeeves.com and Altavista.com are. Sure these are good websites, but they aren’t the ones who had a stock quadruple in its first year. So the point here is that use colors that do not jump from the page, and make sure that the intent of your site is clear and centered. Use pictures as much as you can, and use small slogans and small sentences more on your homepage then long paragraphs and the like. There are other pages on your site for that kind of mumbo jumbo, this isn’t it.
PERCEPTION
When trying to do business on the internet, the ways people perceive your site and you as a business are key. It can mean the difference between a customer that thinks twice before ordering from you and a customer who impulsively buys, without thinking. Go ask any sales team in the world, and they’ll tell you that a sale today is better then the promise of 10 tomorrow.
Building an online business that people look at in a favorable way is infinitely easier than opening up say a store, or franchise. All you need to do is have a nice looking website, and one person can run the entire operation, as opposed to having to put a huge amount of money into the looks and employment before even making a single sale. The customers don’t need to know that, and if you do what you promise, they won’t care. So because of this you have to understand that if you put an amount of work into your website, which will be your main salesfield, expect that amount of work to be directly reflected in your sales. What I mean is if you put together a website in 2 hours and when its all together you go around telling people to visit yoursite.freesites.biz.com then not many people are going to take you seriously. But if you take some time, maybe map out your website first using the old pen and paper method, and take time in setting up your graphics and content, people will actually come to your website and be impressed, both consciously and non-consciously.
So how much of that didn’t you know already? You probably knew most of it, and if not, this is the first eBook you’ve read! But the fact still remains that even though you’ve heard it over and over, most websites out there are shabbily put together because people are looking to make money quickly, and that doesn’t work.
SET ASIDE TIME, AND DO YOUR WORK SET ASIDE 30 MINUTE BLOCKS OF WORK THROUGHOUT YOUR DAY
Don’t stop during the 30 minutes, I mean, come on, 30 minutes isn’t a long time. But at the same time, even if you feel like you are up to it, don’t spend MORE than 30 minutes at a time on your site.
YOUR WEBSITE IS THE MOST IMPORTANT PART OF YOUR ONLINE PRESENSE. IF YOU DON’T HAVE A WEBSITE (www.yourdomain.com) THAT YOU HAVE PUT AT LEAST 6 HOURS OF WORK INTO THEN YOU NEED TO DO THAT ASAP.
Go to godaddy.com and register a domain. Use the coupon code ‘saveten’ to get a 10% discount on your order. Now go to dreamhost.com and use the coupon code ‘moesdeals’ to get up to 65$ off your order. Order hosting and get your domain setup, if you don’t have the money to do this, then MAKE THE MONEY. Without your own domain you will have a definite disadvantage in making money.
SEARCH ENGINES After you have your domain and your hosting, you can start thinking about content, and search engine optimization. Now, a lot of people rush into this stage of things thinking they’ll just fill up their site with so much stuff that people coming to the site won’t be able to leave because they’ll never be able to finish reading everything. This is the WRONG way to look at things, at least in 2006. In earlier years, this kind of info stuffing would have got you a high ranking on search engines, and you wouldn’t have had any problems with getting people to your site. But now with all the annoyances of pop-ups and banners and flashing ads, people like to go to a site and see what they want to see – the site. Your logo should stand out and be done in a light soft shade. Except for some exceptions, use soft colors like a dull yellow, a light grey and dull orange. Colors like these will make people associate your website with feelings of happiness, success and bliss in their head and they will find it easier on their eyes to spend more time browsing your site. Notice the popularity of Google as a search engine came just as all the search engines on the internet started filling their pages up with advertising? Google came out with a site that was and still is as simple as ever. A logo at the top with the search bar in the middle, and although it wasn’t a very pretty site, it gave people the most functionality from the site because they came to search and it was easy to do so. So they came back. If Google started off their site as a small search bar among a sea of ads like the other search engines were doing, then it would be in no better of a position then HotBot.com, askjeeves.com and Altavista.com are. Sure these are good websites, but they aren’t the ones who had a stock quadruple in its first year. So the point here is that use colors that do not jump from the page, and make sure that the intent of your site is clear and centered. Use pictures as much as you can, and use small slogans and small sentences more on your homepage then long paragraphs and the like. There are other pages on your site for that kind of mumbo jumbo, this isn’t it.
Finding Drop Shippers is no Secret
Some people who sell items online use drop shippers. Drop shippers are people who have a product to sell and allow you to sell it for them. They often offer the product to you at a lower price so that you can make some profit off of the sale as well. They will ask you to either email, fax, phone in or order the product from their site. Then they will ship the product to your customer for you. Most of the time the drop shipper will send the package with your information instead of their own as a courtesy to you so that their customers don’t know that the product was drop shipped and also so that the customer has your information for returns and other customer service issues.
Finding drop shippers is really no secret. There’s no need to purchase an e-book or other “list” just to find a drop shipper. Here’s how I found products to sell…
1. I “Googled” for the product that I was looking for and added “wholesale” to the search. For example, you would search for “widgets wholesale”.
2. When I found the widgets that I thought would sell really well I looked for drop shipping policies on the website. They can usually be found under “wholesale” if they don’t have a link of their own. If they were listed, great! If not, a quick simple email to the site owner was all that was necessary.It’s REALLY that easy! There are some things that you need to be aware of when using drop shippers. They more often than not, charge you a fee. This could be higher shipping or just an extra amount added to each order. Check to make sure you can still profit with this fee included. Ask for references! Just because they say they are a drop shipper doesn’t mean that they will actually ship the product and offer you the customer service that you and YOUR customer deserve. Be sure to find out everything you can about the drop shipper that you would like to use and read any fine print.
Finding drop shippers is really no secret. There’s no need to purchase an e-book or other “list” just to find a drop shipper. Here’s how I found products to sell…
1. I “Googled” for the product that I was looking for and added “wholesale” to the search. For example, you would search for “widgets wholesale”.
2. When I found the widgets that I thought would sell really well I looked for drop shipping policies on the website. They can usually be found under “wholesale” if they don’t have a link of their own. If they were listed, great! If not, a quick simple email to the site owner was all that was necessary.It’s REALLY that easy! There are some things that you need to be aware of when using drop shippers. They more often than not, charge you a fee. This could be higher shipping or just an extra amount added to each order. Check to make sure you can still profit with this fee included. Ask for references! Just because they say they are a drop shipper doesn’t mean that they will actually ship the product and offer you the customer service that you and YOUR customer deserve. Be sure to find out everything you can about the drop shipper that you would like to use and read any fine print.
Ok, I Have a Product-Now What?
You believed that the whispering dude from the movie Field of Dreams was speaking directly to you. “If you build it, they will come”. You wrote, coded, or designed your own product. You created a killer web site and your “Buy Here” button is just ready to take a beating.
So, now here you are staring at your stats, checking on your PayPal account once every 5 minutes. Nothing. “Just give it a few minutes”, you think to yourself…after all, the whispering dude was speaking to me.
Ok, perhaps I am exaggerating a smidge here…but have you felt something like this before? Have you been in a position where you had a product you thought was going to crush the market and you opened your “doors” to an avalanche of nothing?
No sweat kid. You won’t have been the first. And even if you haven’t been in this position before, if you have a product you want to take to market there are some things you need to do to get traffic and sales. We’re going to discuss a few here.
The first thing you should have done is prepared your opt-in list for the upcoming release weeks in advance. These are already folks that you have a relationship with and by communicating with them over the course of several weeks you will build a “buzz” around your product.
Now don’t go emailing them every time you fix a typo but keep them in the loop on major milestones and points of interest.
When it comes time to flip the switch these good customers will come calling. Even if your list is relatively small by most standards, you can leverage the folks that have already said, “Hey, I trust you and look forward to what you have to say”.
Another critical component is to let other people carry you on their backs a little. Doesn’t sound all that enjoyable for them but when you throw a little money their way it makes a difference. You NEED your own affiliate program. By offering folks a percentage of your profits for selling your product you will increase your chances of success dramatically.
If you’re cringing about parting with a piece of the action think about it like this…”What’s better”? 50% of 100 sales or 100% of zero sales? I think you get the gist. And setting up an affiliate program is so easy these days…not like it used to be. There are scripts and software for those die hard do it yourselfers or you can go the subscription route and pay monthly for a provider to host your program for you.
So we agree that having affiliates is a great way to boost traffic and sales. Now let’s take this affiliate concept up about ten notches. Add Super Affiliates and or JV Partners into your arsenal. Supers/JV’s are going to be folks with decent to gargantuan sized lists. To make this palatable to these folks you’re going to have to dig a little deeper into your pocket by offering a larger percentage of the gate.
If you’re short sighted that may sound unappealing, but if your Super/JV partners have massive lists they can make you more money in days (even after their take) then you could have made alone in months. If you don’t have the confidence to approach the Big Boys for this kind of thing then go after many folks with lists of 10-20 thousand opt-ins. Get 10 of those and you have 100-200 thousand targeted prospects getting an eyeful of your product.
Just an FYI on the Big Boys though. If you have a product that is worthwhile don’t be afraid to contact them and make a proposal. These folks are real people just like anyone else and many of them are extremely open to opportunities. It is amazing what you can accomplish in this arena if you actually ask.
There are certainly more ways to ensure you aren’t experiencing zero salesitis after you released your latest and greatest, but these simple strategies will get you a terrific jumpstart.
So, now here you are staring at your stats, checking on your PayPal account once every 5 minutes. Nothing. “Just give it a few minutes”, you think to yourself…after all, the whispering dude was speaking to me.
Ok, perhaps I am exaggerating a smidge here…but have you felt something like this before? Have you been in a position where you had a product you thought was going to crush the market and you opened your “doors” to an avalanche of nothing?
No sweat kid. You won’t have been the first. And even if you haven’t been in this position before, if you have a product you want to take to market there are some things you need to do to get traffic and sales. We’re going to discuss a few here.
The first thing you should have done is prepared your opt-in list for the upcoming release weeks in advance. These are already folks that you have a relationship with and by communicating with them over the course of several weeks you will build a “buzz” around your product.
Now don’t go emailing them every time you fix a typo but keep them in the loop on major milestones and points of interest.
When it comes time to flip the switch these good customers will come calling. Even if your list is relatively small by most standards, you can leverage the folks that have already said, “Hey, I trust you and look forward to what you have to say”.
Another critical component is to let other people carry you on their backs a little. Doesn’t sound all that enjoyable for them but when you throw a little money their way it makes a difference. You NEED your own affiliate program. By offering folks a percentage of your profits for selling your product you will increase your chances of success dramatically.
If you’re cringing about parting with a piece of the action think about it like this…”What’s better”? 50% of 100 sales or 100% of zero sales? I think you get the gist. And setting up an affiliate program is so easy these days…not like it used to be. There are scripts and software for those die hard do it yourselfers or you can go the subscription route and pay monthly for a provider to host your program for you.
So we agree that having affiliates is a great way to boost traffic and sales. Now let’s take this affiliate concept up about ten notches. Add Super Affiliates and or JV Partners into your arsenal. Supers/JV’s are going to be folks with decent to gargantuan sized lists. To make this palatable to these folks you’re going to have to dig a little deeper into your pocket by offering a larger percentage of the gate.
If you’re short sighted that may sound unappealing, but if your Super/JV partners have massive lists they can make you more money in days (even after their take) then you could have made alone in months. If you don’t have the confidence to approach the Big Boys for this kind of thing then go after many folks with lists of 10-20 thousand opt-ins. Get 10 of those and you have 100-200 thousand targeted prospects getting an eyeful of your product.
Just an FYI on the Big Boys though. If you have a product that is worthwhile don’t be afraid to contact them and make a proposal. These folks are real people just like anyone else and many of them are extremely open to opportunities. It is amazing what you can accomplish in this arena if you actually ask.
There are certainly more ways to ensure you aren’t experiencing zero salesitis after you released your latest and greatest, but these simple strategies will get you a terrific jumpstart.
Friday, March 23, 2007
6 Tips For Choosing The Perfect Shopping Cart
OK - Just What Is A Shopping Cart Supposed to Do?
Shopping carts are more commonly used as a way to display physical products, products like televisions, groceries, electronic equipment, clothes, and memorabilia, etc, NOT digital products. Shopping carts make it easy to cross-sell and up-sell your customers once they arrive at your store. Shopping carts typically handle the shipping and handling calculation, taxes and credit card processing. A good shopping cart handles all of these efficiently and securely.
Dynamic Operation
A good shopping cart program also creates dynamic order forms on the fly as the order takes place. The shopping cart should be totally dynamic; meaning it only executes code and retrieves products, images, and product descriptions from your database when your customers request it. During the checkout process it should also calculate shipping/handling and taxes for you.
Real-Time Credit Card Processing
Powerful CGI, PHP, CFM, ASP, etc, scripting, processes commands for you on secure servers when your customers place their orders. Don't get this confused with credit card processing. What I'm speaking of here is the passing of your customers' order information from a secure form, to your merchant or payment processor, using one of the scripting languages above. Your payment processor or merchant, like PayPal, 2CheckOut, or Authorize.Net will then process the credit card. If you don't currently have a merchant or payment processor, and you are going to be selling online, then you NEED one.
Usability
You can choose what options you want your customer to see. For instance, you can choose to display a search form on your shopping cart. A search form allows your customers to search your store for items by keyword or product name, etc. You can choose to display options like color, size and quantity, and even adjust the price based on the customer's selection. These are called options. Your shopping cart should also allow you to upload images of your products as well.
Stand-Alone -vs- Hosted Shopping Carts
However, you CAN purchase standalone shopping cart software or services. The stand alone software, of course, requires skill and expertise to install it on your web host or on your own server. Some of the shopping cart services, although it may not seem like it at first, limit you as to what you can and cannot do. These services are most commonly offered by web hosts as a way to entice you to host your site with them. When using these types of services, remember, you're locked into using that web host when you opt to use their shopping cart service. Your business is not portable and becomes a part of that web host. Make sure there is a simple export process that allows you to easily download your website and shopping cart if you no longer wish to use their services. In my opinion, the best option is to use a shopping cart that runs from your own website, independent of your web host. Both Prowebware and stand-alone shopping cart applications run from YOUR website, giving you both control and flexibility.
So, Which Is The Right System For You?
Choosing a shopping cart boils down to 4 things:
1 Your Budget - Is FREE your only option or are you serious about your business?
2 Your Skill-level - Do you have the expertise to edit & install scripts on your server?
3 Desired Functionality - Want a professional results oriented system or a display case?
4 Time - Have time to take away from your business to shape and mold a new program?
Whatever you decide, your cart should also permit you to follow-up with your customers automatically and even instantly auto-subscribe them to your mailing list.
To implement most out-of-the-box applications, you will need to know how to edit PHP, HTML, or ASP code and how to set up a MySQL database on your server for dynamic operation. Then, with some, all you need to know is how to copy/paste some simple code to your existing web pages or the template you're using. The system should also include some type of easy help or instructions, like an HTML file or contextual help menus that walk you through setting up your new cart.
Shopping carts are more commonly used as a way to display physical products, products like televisions, groceries, electronic equipment, clothes, and memorabilia, etc, NOT digital products. Shopping carts make it easy to cross-sell and up-sell your customers once they arrive at your store. Shopping carts typically handle the shipping and handling calculation, taxes and credit card processing. A good shopping cart handles all of these efficiently and securely.
Dynamic Operation
A good shopping cart program also creates dynamic order forms on the fly as the order takes place. The shopping cart should be totally dynamic; meaning it only executes code and retrieves products, images, and product descriptions from your database when your customers request it. During the checkout process it should also calculate shipping/handling and taxes for you.
Real-Time Credit Card Processing
Powerful CGI, PHP, CFM, ASP, etc, scripting, processes commands for you on secure servers when your customers place their orders. Don't get this confused with credit card processing. What I'm speaking of here is the passing of your customers' order information from a secure form, to your merchant or payment processor, using one of the scripting languages above. Your payment processor or merchant, like PayPal, 2CheckOut, or Authorize.Net will then process the credit card. If you don't currently have a merchant or payment processor, and you are going to be selling online, then you NEED one.
Usability
You can choose what options you want your customer to see. For instance, you can choose to display a search form on your shopping cart. A search form allows your customers to search your store for items by keyword or product name, etc. You can choose to display options like color, size and quantity, and even adjust the price based on the customer's selection. These are called options. Your shopping cart should also allow you to upload images of your products as well.
Stand-Alone -vs- Hosted Shopping Carts
However, you CAN purchase standalone shopping cart software or services. The stand alone software, of course, requires skill and expertise to install it on your web host or on your own server. Some of the shopping cart services, although it may not seem like it at first, limit you as to what you can and cannot do. These services are most commonly offered by web hosts as a way to entice you to host your site with them. When using these types of services, remember, you're locked into using that web host when you opt to use their shopping cart service. Your business is not portable and becomes a part of that web host. Make sure there is a simple export process that allows you to easily download your website and shopping cart if you no longer wish to use their services. In my opinion, the best option is to use a shopping cart that runs from your own website, independent of your web host. Both Prowebware and stand-alone shopping cart applications run from YOUR website, giving you both control and flexibility.
So, Which Is The Right System For You?
Choosing a shopping cart boils down to 4 things:
1 Your Budget - Is FREE your only option or are you serious about your business?
2 Your Skill-level - Do you have the expertise to edit & install scripts on your server?
3 Desired Functionality - Want a professional results oriented system or a display case?
4 Time - Have time to take away from your business to shape and mold a new program?
Whatever you decide, your cart should also permit you to follow-up with your customers automatically and even instantly auto-subscribe them to your mailing list.
To implement most out-of-the-box applications, you will need to know how to edit PHP, HTML, or ASP code and how to set up a MySQL database on your server for dynamic operation. Then, with some, all you need to know is how to copy/paste some simple code to your existing web pages or the template you're using. The system should also include some type of easy help or instructions, like an HTML file or contextual help menus that walk you through setting up your new cart.
E-Commerce Hosting - Factors to Consider
So you have decided to take the plunge and take your business on the web. This most likely means you will need a reliable hosting service to host your e-Commerce website. What are the key factors that you should consider when considering various web hosting companies?
When considering a web hosting service you should consider at least three factors, how reliable the service actually is, how knowledgeable and prompt are their support staff and what is the actual cost of using this service. Let's break down each factor and really consider this situation in depth.
The reliability of the web hosting service is perhaps the most important to your business as a unreliable service can seriously hamper the reputation of your business. So how do you determine if a host is actually reliable? The first and perhaps the easiest way is to join a public newsgroup of web developers and simply ask them who they use to host their websites.
For instance if you should want to use a ASP/ASP.Net hosting service I would go to asp.net and simply ask who is the most reliable hosting service. Also, searching through these newsgroups will reveal quite a lot of information regarding how knowledgably and helpful the support staff is as well. Simply stay away from hosting providers that have a poor reputation as those service companies most likely are only concerned with separating your money from your wallet and not actually helping you grow your business.
How do you determine which service has the most knowledgeable and helpful staff? This one is again fairly easy to determine. If the staff of the company takes the time to answer questions on public newsgroups and is willing to share their time and knowledge to help out others then this is the company you should utilize. For instance I have noticed that on some public newsgroups or forums many of the questions being answered are from various web hosting services. This not only reinforces their reputation of being really knowledgeable and helpful but it allows the company to get some "free advertising" as well.
Lastly is the cost factor to consider. There are many low cost web hosting providers out there. All you have to do is a search on Google and you will obtain potentially millions of hits on that key term. However, even low cost web hosting services can turn out to be expensive when you consider the various add-ons that you may have to attach to your website to make it truly useful to you. So therefore when considering a web hosting service write down your exact requirements you need to make your website run. Also consider the amount of growth that you anticipate when using this website.
A website that may work for you now may not work for you in the near future if your business should really take off and you have not factored that consideration into account. Also take into account any cost of upgrading your service should you outgrow it or you need to move to a high end hosting solution.
When considering a e-Commerce hosting service or any web hosting service these are the key factors to consider before making any purchase. While certainly not an exhaustive listing of everything you need to consider this should get you on the right path to narrow your choices down to at least three or four services.
When considering a web hosting service you should consider at least three factors, how reliable the service actually is, how knowledgeable and prompt are their support staff and what is the actual cost of using this service. Let's break down each factor and really consider this situation in depth.
The reliability of the web hosting service is perhaps the most important to your business as a unreliable service can seriously hamper the reputation of your business. So how do you determine if a host is actually reliable? The first and perhaps the easiest way is to join a public newsgroup of web developers and simply ask them who they use to host their websites.
For instance if you should want to use a ASP/ASP.Net hosting service I would go to asp.net and simply ask who is the most reliable hosting service. Also, searching through these newsgroups will reveal quite a lot of information regarding how knowledgably and helpful the support staff is as well. Simply stay away from hosting providers that have a poor reputation as those service companies most likely are only concerned with separating your money from your wallet and not actually helping you grow your business.
How do you determine which service has the most knowledgeable and helpful staff? This one is again fairly easy to determine. If the staff of the company takes the time to answer questions on public newsgroups and is willing to share their time and knowledge to help out others then this is the company you should utilize. For instance I have noticed that on some public newsgroups or forums many of the questions being answered are from various web hosting services. This not only reinforces their reputation of being really knowledgeable and helpful but it allows the company to get some "free advertising" as well.
Lastly is the cost factor to consider. There are many low cost web hosting providers out there. All you have to do is a search on Google and you will obtain potentially millions of hits on that key term. However, even low cost web hosting services can turn out to be expensive when you consider the various add-ons that you may have to attach to your website to make it truly useful to you. So therefore when considering a web hosting service write down your exact requirements you need to make your website run. Also consider the amount of growth that you anticipate when using this website.
A website that may work for you now may not work for you in the near future if your business should really take off and you have not factored that consideration into account. Also take into account any cost of upgrading your service should you outgrow it or you need to move to a high end hosting solution.
When considering a e-Commerce hosting service or any web hosting service these are the key factors to consider before making any purchase. While certainly not an exhaustive listing of everything you need to consider this should get you on the right path to narrow your choices down to at least three or four services.
Beginner's Guide for Setting Up a Successful Online Store
Selling products online is by no means a simple task. To sell products online not only requires making use of high end marketing strategies but also involves lots of planning. This article is meant for those of you who intent to start an online store. It is intended to give you a fair idea of what you would need to do and what you need to avoid while planning an online selling business.
The following are the various steps that you would need to take in order to open a successful online store.
1.) Designing a website that sells.
The first important aspect of online selling is to have a professional looking web site that is designed to sell. You can chose to create the web site using web designers or simply chose readymade website templates. If you are purchasing web site templates, make sure the templates are professionally designed and have the option of shopping carts. Buying templates from providers who offer allied services like template customization, web hosting; SEO etc would be even better. Some template providers like ‘buytemplates.net’ offer allied services irrespective of where you actually purchased the template from. To get a idea of how your site should be designed you can take hints from successful online stores.
2.) Hosting your store online
There are many factors that you need to take into consideration before selecting your web host when it comes to online selling. Some of the major factors are discussed as follows.
a.) Secure servers
Firstly you got to make sure if your web host offers you with SSL encryption which is very important for secure money transactions online. Most web hosting companies would offer you with SSL secure server facilities along with a regular package whereas a few would charge you an extra amount for the service.
b.) Up time guarantees
Your business is only as good as it remains online. Make sure to go for web hosting service providers who promise you an uptime guarantee of 99 %. Also check to see as to how they back up their data and what kind of back up systems they have in place in case of emergencies.
c.) Private CGI-BIN
A CGI-BIN directory is a location on your web server where you can upload your binary scripts or interactive programs. This is very important for payment processing and shopping cart management. So be sure that the hosing company gives you a private CGI BIN directory.
d.) Web logs and web statistics
Web logs and statistics are vital for your online business. Studying the web logs can give you much needed information about your customers and your sales records. Understanding your customer behavior can help you retain customers and attract new customers.
e.) Customer support
Get information about the hosting company’s support policies and the type of support they offer. Chose web hosting companies that offer 24/7 customer support.
f.) References
Most web hosts promise you lots of goodies, but may not actually fulfill these promises. Make sure to test the web host’s credibility by asking them for references. The existing customers of the hosting company can give your first hand information on the service that you can expect to get.
In addition to this you should also look for services that offer you Mysql database and PHP scripting, unlimited emails and a minimum space of 10GB.
3.) Deciding on shopping carts
If you are selling more than a handful of products then having a shopping cart on your site is a good idea. You have three major options of getting yourself an online shopping cart. First one is buying a shopping cart software program, the second is using services of an ASP and the third is programming it yourself.
Your best option as a beginner would be to go for ASP services. These services are cheap and come with flexible options. As time passes and you online business develops, you can hire programmers to design yourself a customized shopping cart or buy shopping cart software programs that can be set up in your server. Some good ASP’s that offer shopping cart services are ‘SecureNetShop’ (SecureNetShop.com) and ‘GoEmerchant’ (GoEmerchant.com).
Shopping cart software programs are a costly option for beginners and can cost you anything between $ 150 - $ 800. Some good shopping cart software programs are ‘shopfactory 6’ (shopfactory.com) and ‘storefront’ (strorefront.net) One more option as already discussed above is making use of ecommerce website templates. These ecommerce templates have pre installed shopping cart systems and can help you set up a store in minutes. Some of these template providers also offer template customization services that would allow you to get your ordinary templates in selling modules.
4.) Deciding on how to accept payments
No matter what the speculation, credit cards are still the best way to accept payments. So make sure that your online business has facilities to accept credit cards. There was a time when you had to have a merchant account from a bank or financial institution to process credit card payments. But today there are enough options available that allow you to accept credit card payments even without a merchant account.
The following are the various steps that you would need to take in order to open a successful online store.
1.) Designing a website that sells.
The first important aspect of online selling is to have a professional looking web site that is designed to sell. You can chose to create the web site using web designers or simply chose readymade website templates. If you are purchasing web site templates, make sure the templates are professionally designed and have the option of shopping carts. Buying templates from providers who offer allied services like template customization, web hosting; SEO etc would be even better. Some template providers like ‘buytemplates.net’ offer allied services irrespective of where you actually purchased the template from. To get a idea of how your site should be designed you can take hints from successful online stores.
2.) Hosting your store online
There are many factors that you need to take into consideration before selecting your web host when it comes to online selling. Some of the major factors are discussed as follows.
a.) Secure servers
Firstly you got to make sure if your web host offers you with SSL encryption which is very important for secure money transactions online. Most web hosting companies would offer you with SSL secure server facilities along with a regular package whereas a few would charge you an extra amount for the service.
b.) Up time guarantees
Your business is only as good as it remains online. Make sure to go for web hosting service providers who promise you an uptime guarantee of 99 %. Also check to see as to how they back up their data and what kind of back up systems they have in place in case of emergencies.
c.) Private CGI-BIN
A CGI-BIN directory is a location on your web server where you can upload your binary scripts or interactive programs. This is very important for payment processing and shopping cart management. So be sure that the hosing company gives you a private CGI BIN directory.
d.) Web logs and web statistics
Web logs and statistics are vital for your online business. Studying the web logs can give you much needed information about your customers and your sales records. Understanding your customer behavior can help you retain customers and attract new customers.
e.) Customer support
Get information about the hosting company’s support policies and the type of support they offer. Chose web hosting companies that offer 24/7 customer support.
f.) References
Most web hosts promise you lots of goodies, but may not actually fulfill these promises. Make sure to test the web host’s credibility by asking them for references. The existing customers of the hosting company can give your first hand information on the service that you can expect to get.
In addition to this you should also look for services that offer you Mysql database and PHP scripting, unlimited emails and a minimum space of 10GB.
3.) Deciding on shopping carts
If you are selling more than a handful of products then having a shopping cart on your site is a good idea. You have three major options of getting yourself an online shopping cart. First one is buying a shopping cart software program, the second is using services of an ASP and the third is programming it yourself.
Your best option as a beginner would be to go for ASP services. These services are cheap and come with flexible options. As time passes and you online business develops, you can hire programmers to design yourself a customized shopping cart or buy shopping cart software programs that can be set up in your server. Some good ASP’s that offer shopping cart services are ‘SecureNetShop’ (SecureNetShop.com) and ‘GoEmerchant’ (GoEmerchant.com).
Shopping cart software programs are a costly option for beginners and can cost you anything between $ 150 - $ 800. Some good shopping cart software programs are ‘shopfactory 6’ (shopfactory.com) and ‘storefront’ (strorefront.net) One more option as already discussed above is making use of ecommerce website templates. These ecommerce templates have pre installed shopping cart systems and can help you set up a store in minutes. Some of these template providers also offer template customization services that would allow you to get your ordinary templates in selling modules.
4.) Deciding on how to accept payments
No matter what the speculation, credit cards are still the best way to accept payments. So make sure that your online business has facilities to accept credit cards. There was a time when you had to have a merchant account from a bank or financial institution to process credit card payments. But today there are enough options available that allow you to accept credit card payments even without a merchant account.
Online Shopping Through A Million Pixel Home Page - Will It Work?
Online Shopping is growing in higher numbers every year with new Online Shopping venues becoming available. The Million Pixel Home Page Online Shopping Mall may be the newest but will it work?
With the emergence of the Million-Pixel Advertising Home Page becoming a real option for Internet marketing. The ever quickly evolving platform is starting become more targeted for particular categories and themes. The Million Pixel Home Page as an Online Shopping mall for anything under the sun has really become a topic of discussion for both believers and skeptics.
The Million Pixel Advertising Online Shopping mall is a billboard of micro ads for website owners looking to create a new way of gaining exposure. The Million Pixel Online Shopping Home Page is thought as new platform to eliminate the days of page by page clicking seen by directories of the same theme. Skeptics have concerns of online surfers not adapting to this new concept and thought to be just a passing fad that won’t translate to online shopping.
Believers of the Million Pixel Advertising Home Page say creativity with ads in the Online Shopping platform may prove to be the biggest piece of importance for success. Grabbing the attention of visitors with smart and original micro ads are believed to be more affective than ordinary text ads.
Even as the Online Shopping advertising home page continues to show impressive numbers, opponents to the Million-Pixel sites doubt it will last. Visitors are coming and high traffic amounts are converting with the new changes and marketing plans. It is thought that once the buzz fades over time so will the traffic but at the current time The Online Shopping Pixel sites are holding there own.
So will the Pixel Online Shopping Mall work?
This new concept of The Million Pixel Home Page may very well change the way Internet Online Shopping and website promotion is done and The Million Pixel Home and Online Shopping may prove to be the perfect match but only time will tell.
With the emergence of the Million-Pixel Advertising Home Page becoming a real option for Internet marketing. The ever quickly evolving platform is starting become more targeted for particular categories and themes. The Million Pixel Home Page as an Online Shopping mall for anything under the sun has really become a topic of discussion for both believers and skeptics.
The Million Pixel Advertising Online Shopping mall is a billboard of micro ads for website owners looking to create a new way of gaining exposure. The Million Pixel Online Shopping Home Page is thought as new platform to eliminate the days of page by page clicking seen by directories of the same theme. Skeptics have concerns of online surfers not adapting to this new concept and thought to be just a passing fad that won’t translate to online shopping.
Believers of the Million Pixel Advertising Home Page say creativity with ads in the Online Shopping platform may prove to be the biggest piece of importance for success. Grabbing the attention of visitors with smart and original micro ads are believed to be more affective than ordinary text ads.
Even as the Online Shopping advertising home page continues to show impressive numbers, opponents to the Million-Pixel sites doubt it will last. Visitors are coming and high traffic amounts are converting with the new changes and marketing plans. It is thought that once the buzz fades over time so will the traffic but at the current time The Online Shopping Pixel sites are holding there own.
So will the Pixel Online Shopping Mall work?
This new concept of The Million Pixel Home Page may very well change the way Internet Online Shopping and website promotion is done and The Million Pixel Home and Online Shopping may prove to be the perfect match but only time will tell.
Priorities for ECommerce
The imprtance of providing what a customer wants can never be underesimated when it comes to online buying and selling. Once a website has been created, it fits into two basic categories. Those are information and ecommerce sites. Both types of website have a great deal in common, one of which is to gain the maximum amount of viewers who have an interest in the information or products provided.
However, there are numerous ways in which the website owner can attract visitors, and these have to be prioritised so as to provide the maximum benefit to the end user. Firstly, the site needs to be attractive to the viewer, with a balanced blend of colour, and an appealing layout. Each section of the website should be easy to navigate from one area to another, and absolute clarity throughout the pages regarding what is being portrayed.
Having designed the site in an appealing way, the next issue is the content. Many websites fail to provide either adequate content or indeed content of the right type. Many thousands of new websites are added to the internet each month, and so the choice for internet users is enormous. It is therefore more important each day that passes, that a website offers a distinct presentation and content.
The number one priority for any ecommerce website, is the customer. If the customer is innovated by what he or she sees, and feels that the site either is, or can be, of use to them, then success can be measured by return visits aswell as time spent on the site using the information available, and making purchases. It is extremely important to provide what a customer is searching for. Otherwise, the opportunity is lost, as the next website is only a click away!
An ecommerce website can be considered as a shopfront, except that there are two major differences. One is that the shopper does not have to walk out into the cold to look at another shop, and the other is that the products cannot be physically touched. Because of this, it is most important to present the product in the most beneficial way possible, leaving no room for ambiguity regarding what the product is, how much it costs, and how they can obtain it as quickly as possible.
Providing a clear set of terms and conditions, privacy policy, returns policy where applicable, together with information on the Company presenting the website, will add to the overall positive impression that people will have.
The viewing public quite likely have not taken into account just how much time is spent creating a website, promoting it, ensuring it is running efficiently, aswell as customer services, accounts, staff and all of the other things that running a business entails. Neither should they be concerned with these issues, as their time is spent perusing the internet, searching for what is of interest to them. Making a customer feel relaxed, and enjoy the experience of browsing your website, is the ultimate reward.
It is always best to be clear and concise, provide good content, and an easily navigable website. However, if the site can provide goods or services that are of use, are appealing, and are value for money, then these together with a well thought out presentation, will ensure eventual success, as in any commercial business.
However, there are numerous ways in which the website owner can attract visitors, and these have to be prioritised so as to provide the maximum benefit to the end user. Firstly, the site needs to be attractive to the viewer, with a balanced blend of colour, and an appealing layout. Each section of the website should be easy to navigate from one area to another, and absolute clarity throughout the pages regarding what is being portrayed.
Having designed the site in an appealing way, the next issue is the content. Many websites fail to provide either adequate content or indeed content of the right type. Many thousands of new websites are added to the internet each month, and so the choice for internet users is enormous. It is therefore more important each day that passes, that a website offers a distinct presentation and content.
The number one priority for any ecommerce website, is the customer. If the customer is innovated by what he or she sees, and feels that the site either is, or can be, of use to them, then success can be measured by return visits aswell as time spent on the site using the information available, and making purchases. It is extremely important to provide what a customer is searching for. Otherwise, the opportunity is lost, as the next website is only a click away!
An ecommerce website can be considered as a shopfront, except that there are two major differences. One is that the shopper does not have to walk out into the cold to look at another shop, and the other is that the products cannot be physically touched. Because of this, it is most important to present the product in the most beneficial way possible, leaving no room for ambiguity regarding what the product is, how much it costs, and how they can obtain it as quickly as possible.
Providing a clear set of terms and conditions, privacy policy, returns policy where applicable, together with information on the Company presenting the website, will add to the overall positive impression that people will have.
The viewing public quite likely have not taken into account just how much time is spent creating a website, promoting it, ensuring it is running efficiently, aswell as customer services, accounts, staff and all of the other things that running a business entails. Neither should they be concerned with these issues, as their time is spent perusing the internet, searching for what is of interest to them. Making a customer feel relaxed, and enjoy the experience of browsing your website, is the ultimate reward.
It is always best to be clear and concise, provide good content, and an easily navigable website. However, if the site can provide goods or services that are of use, are appealing, and are value for money, then these together with a well thought out presentation, will ensure eventual success, as in any commercial business.
Tips for Building Your First Online Shopping Cart
Starting your first online store?
Starting an online store can be extremely daunting for someone new to the world of online businesses, but, for a good reason. There are so many aspects which create success for a shopping cart in a world of powerful search engines, directories, affiliates and word of mouth, the chance of making it big can rely purely on a big budget or a brand new idea.
If you’re thinking of building your online extension of a current business or even starting a purely online business then hopefully the following will outline some of the most important aspects of getting started.
Market research Ask yourself, is there any point in setting up any kind of online business at all, if there is no demand or so much competition you will be lost in the crowd?
There have been a few exceptions in the past where small businesses are so well structured and marketed that they grow quickly and succeed, however this can be very difficult without the right support.
So how are you going to set yourself apart? What will be your image? And what are your goals?
These are questions you need to think about when you are researching. Find out if there is truly an opportunity for your company to succeed. The worst thing you can do is simply jump in and hope for the best, did the most successful companies in the world do that?
Setting Targets and Goals Figuring out where you will be in 5... 10... 15... 20 years from now plays an integral part in the way your shopping cart is structured, managed and performs now. Target and goal setting makes an incredible difference to the level of success or success at all a company can enjoy.
Start thinking about the steps your online store will make at each stage of it's life.
When it starts to grow needing new staff
When it needs financial assistance
When changes to tax structure is important
What new markets you wish to tap into
Your staff rewards when targets are met
Daily, weekly, monthly and yearly sales targets
…and the list goes on. Think big! If you aim higher than the rest, the chance of your shopping cart being successful is also higher.
Setting up Your Store – general rules
- Business Contact information
The following information should be posted to the website in an easy to see location:
A corporate address
Product return address
An e-mail address
A contact number
Big detailed pictures pay off
Just like in a physical retail shop, your customers want to really know what they are buying and need to see it close up. Make sure you are uploading images larger than just the detailed product view. Upload at least 400 X 400 pixels and up to 700 X 700 pixels for every product image so your customer can get a clear detailed view of what they plan to buy from you, otherwise, they will simply click away.
Testimonials
Do testimonials work? Can testimonials be rigged and seem unauthentic? Sure. It seems like most testimonials are generic. If you include the first and last name as well as possibly an email address of the testimonial, you will earn trust and credibility.
- Graphics
While a flashy site with neat graphics may catch someone's eye, well written, descriptive, persuasive text is the ticket to sales conversions... it's the difference between the prospective buyer exiting your site and opening their pocketbook. Avoid any annoying music and long loading flash movies on your main pages.
- Only knowledgeable people to take phone calls
Consumers shopping online are no different than regular retail customers, they have questions about your product, your business and your delivery methods. It is important to greet any phone calls or emails with well trained staff who are knowledgeable about your company and products. The more your company can assist consumers, the better the conversion rates and repeat buying. Don't forget to cross sell and up-sell at this point!
- Return policies should be easy and fair
A good return policy can promote trust in the buyer and multiple orders. It is important to include return labels with the packaging and provide refunds when requested. Repeat business is your best business. Provide them with your best customer service and they will reward you for it by ordering from your shopping cart- not someone else's.
- Navigation
Make sure you maintain a simple navigation throughout your shopping cart. There should be no reason to steer customers more than two to three clicks deep within your site, the home page should always be only a click away. The clearer your site is presented, the more time customers can spend looking at all your products and info without getting frustrated. It is important that your build your shopping cart using a quality programmer and designer or well designed/built shopping cart software.
-Be sure of your postal methods
Ever not received an item you ordered online and paid for upfront, only to find out no-one knows where it is? Ever received an item in the post only to open and see it damaged? This is one of the most frustrating things about buying online. Make sure you back yourself up with tracking codes and trustworthy shipping companies.
Content Make It Count!
A method to inducing the first click is providing a strong call to action or incentive. By featuring discounts and free shipping offers, the offer may intrigue the user to commit another click.
Don't let them go
Once you have the prospective buyer "on the hook"… don't kill the sale with poorly written product descriptions. Nothing kills a sale quicker than a product that is as enthralling as reading the ingredients of a bag of frozen peas. You have invested the time and effort to build your shopping cart; don't miss out on sales due to poorly worded product descriptions.
Being personable is also important. Instead of having the most exciting part of a television product description be it's "titanium silver color"… talk about how the consumer's home will be the place to come and watch the big game (on a screen so big you can see the sweat coming out of the players' pores). Speak about how the "picture in picture" capability means there will be no more flipping back and forth- saving the fingers precious energy for snatching up potato chips.
Do all you can to involve the person's emotions and senses into the product description. Sure, the technical stuff should be included, but put it at the bottom of the description.
Starting an online store can be extremely daunting for someone new to the world of online businesses, but, for a good reason. There are so many aspects which create success for a shopping cart in a world of powerful search engines, directories, affiliates and word of mouth, the chance of making it big can rely purely on a big budget or a brand new idea.
If you’re thinking of building your online extension of a current business or even starting a purely online business then hopefully the following will outline some of the most important aspects of getting started.
Market research Ask yourself, is there any point in setting up any kind of online business at all, if there is no demand or so much competition you will be lost in the crowd?
There have been a few exceptions in the past where small businesses are so well structured and marketed that they grow quickly and succeed, however this can be very difficult without the right support.
So how are you going to set yourself apart? What will be your image? And what are your goals?
These are questions you need to think about when you are researching. Find out if there is truly an opportunity for your company to succeed. The worst thing you can do is simply jump in and hope for the best, did the most successful companies in the world do that?
Setting Targets and Goals Figuring out where you will be in 5... 10... 15... 20 years from now plays an integral part in the way your shopping cart is structured, managed and performs now. Target and goal setting makes an incredible difference to the level of success or success at all a company can enjoy.
Start thinking about the steps your online store will make at each stage of it's life.
When it starts to grow needing new staff
When it needs financial assistance
When changes to tax structure is important
What new markets you wish to tap into
Your staff rewards when targets are met
Daily, weekly, monthly and yearly sales targets
…and the list goes on. Think big! If you aim higher than the rest, the chance of your shopping cart being successful is also higher.
Setting up Your Store – general rules
- Business Contact information
The following information should be posted to the website in an easy to see location:
A corporate address
Product return address
An e-mail address
A contact number
Big detailed pictures pay off
Just like in a physical retail shop, your customers want to really know what they are buying and need to see it close up. Make sure you are uploading images larger than just the detailed product view. Upload at least 400 X 400 pixels and up to 700 X 700 pixels for every product image so your customer can get a clear detailed view of what they plan to buy from you, otherwise, they will simply click away.
Testimonials
Do testimonials work? Can testimonials be rigged and seem unauthentic? Sure. It seems like most testimonials are generic. If you include the first and last name as well as possibly an email address of the testimonial, you will earn trust and credibility.
- Graphics
While a flashy site with neat graphics may catch someone's eye, well written, descriptive, persuasive text is the ticket to sales conversions... it's the difference between the prospective buyer exiting your site and opening their pocketbook. Avoid any annoying music and long loading flash movies on your main pages.
- Only knowledgeable people to take phone calls
Consumers shopping online are no different than regular retail customers, they have questions about your product, your business and your delivery methods. It is important to greet any phone calls or emails with well trained staff who are knowledgeable about your company and products. The more your company can assist consumers, the better the conversion rates and repeat buying. Don't forget to cross sell and up-sell at this point!
- Return policies should be easy and fair
A good return policy can promote trust in the buyer and multiple orders. It is important to include return labels with the packaging and provide refunds when requested. Repeat business is your best business. Provide them with your best customer service and they will reward you for it by ordering from your shopping cart- not someone else's.
- Navigation
Make sure you maintain a simple navigation throughout your shopping cart. There should be no reason to steer customers more than two to three clicks deep within your site, the home page should always be only a click away. The clearer your site is presented, the more time customers can spend looking at all your products and info without getting frustrated. It is important that your build your shopping cart using a quality programmer and designer or well designed/built shopping cart software.
-Be sure of your postal methods
Ever not received an item you ordered online and paid for upfront, only to find out no-one knows where it is? Ever received an item in the post only to open and see it damaged? This is one of the most frustrating things about buying online. Make sure you back yourself up with tracking codes and trustworthy shipping companies.
Content Make It Count!
A method to inducing the first click is providing a strong call to action or incentive. By featuring discounts and free shipping offers, the offer may intrigue the user to commit another click.
Don't let them go
Once you have the prospective buyer "on the hook"… don't kill the sale with poorly written product descriptions. Nothing kills a sale quicker than a product that is as enthralling as reading the ingredients of a bag of frozen peas. You have invested the time and effort to build your shopping cart; don't miss out on sales due to poorly worded product descriptions.
Being personable is also important. Instead of having the most exciting part of a television product description be it's "titanium silver color"… talk about how the consumer's home will be the place to come and watch the big game (on a screen so big you can see the sweat coming out of the players' pores). Speak about how the "picture in picture" capability means there will be no more flipping back and forth- saving the fingers precious energy for snatching up potato chips.
Do all you can to involve the person's emotions and senses into the product description. Sure, the technical stuff should be included, but put it at the bottom of the description.
Setting of Your Payment Processors (Part 2 )
Paypal is not open to all international customer(it is the major disadvantage of papal). you have three account possibility with paypal: Personal, Premier and Business. Premier account is preferable; you will be able to receive any type of payments, credits cards...) If you decide to open an account with them, you will be able to receive payments within minutes.
A second option is Stormpay. It is a good payment processor( there is actually some different with autosurf sites, but customers who are not involved in theses programs don' t have any restrictions in using their accounts. It is a good alternative to paypal, because they do not have any restrictions concerning the country of application for the account. It is available worldwide. The fonctionement of Stormpay is similar to paypal, and for the beginner, the newbie, he can start after going through the tutorial.
Now, the paid payment processors. 2 payment processors must retain your attention when you start:ClickBank and 2checkout. Before opening your account with click bank, you will have to submit a product approval request. You will be able after your acceptation, to accept payment by credit card, paypal balance, e checks. Also, you will have the benefit of being listed in the ClickBank marketplace, that will allow you to run your own affiliate program. Note that I recommend that you host your own affiliate Programs. You will have to pay $49.95 to open your account.
The second payment processor is 2checkout. I highly recommend that you register with 2checkout as your payment processor. It is a fast and reliable payment processor. You just have to pay a one time payment fee of $49.95(no monthly fees). And you will be able to receive all kind of payment for your online business. You will then accept payment by credit cards, debit and checks, from any part of the world.
You will be able also to set an automatic rebilling of your customer' s monthly fee, with 2checkout, paypal and stormpay.
You must know that if you don' t provide to your customers a way to pay you from any part of the world, that will result for you in a lost of sales, and residual customers over time. The best payment processor available right now is 2checkout, because it enable you to receive all kind of payment available worldwide.
A second option is Stormpay. It is a good payment processor( there is actually some different with autosurf sites, but customers who are not involved in theses programs don' t have any restrictions in using their accounts. It is a good alternative to paypal, because they do not have any restrictions concerning the country of application for the account. It is available worldwide. The fonctionement of Stormpay is similar to paypal, and for the beginner, the newbie, he can start after going through the tutorial.
Now, the paid payment processors. 2 payment processors must retain your attention when you start:ClickBank and 2checkout. Before opening your account with click bank, you will have to submit a product approval request. You will be able after your acceptation, to accept payment by credit card, paypal balance, e checks. Also, you will have the benefit of being listed in the ClickBank marketplace, that will allow you to run your own affiliate program. Note that I recommend that you host your own affiliate Programs. You will have to pay $49.95 to open your account.
The second payment processor is 2checkout. I highly recommend that you register with 2checkout as your payment processor. It is a fast and reliable payment processor. You just have to pay a one time payment fee of $49.95(no monthly fees). And you will be able to receive all kind of payment for your online business. You will then accept payment by credit cards, debit and checks, from any part of the world.
You will be able also to set an automatic rebilling of your customer' s monthly fee, with 2checkout, paypal and stormpay.
You must know that if you don' t provide to your customers a way to pay you from any part of the world, that will result for you in a lost of sales, and residual customers over time. The best payment processor available right now is 2checkout, because it enable you to receive all kind of payment available worldwide.
The Advantages Of Using A Merchant Account
In today’s fast pace of technological advancement, more and more people are engaging into online business. They have seen the fast proliferation of the information technology.
With this, the industry is trying to cope up with the growing needs of the market by creating various techniques, strategies, and devices that will best suit the necessities of the consumers as well as the online businesses.
Moreover, with the proliferation of the credit card industry, more and more people are enticed to do “cashless shopping,” where convenience is the name of the game.
In fact, some statistical reports can attest that in the U.S. alone, nearly 500 million credit cards are being issued every year. From this point, consumers are enticed to use their credit cards, which accounts to almost 50% of all the expenses, which is more than $50, of the average consumer.
That is why certain marketing tools such as the merchant account were created in order to compensate the growing demands of the market. This can be very useful especially because almost 60% of the products and services available in the market are being sold online.
The Concept of Merchant Account
Merchant accounts are actually “bank accounts” created by a particular online business with a merchant bank, which provides necessary consent to accept credit card payments via online transactions.
The “merchant account provider” will be the one to make the necessary transfer of funds into the business’ bank account as soon as there are payments made by the consumer.
In line with this, many online businesses are wondering whether it is really necessary for them to get a merchant account. Hence, for those who wish to know the answer, here is a list of what merchant account can do for the business:
1. A good way to start online business
One of the greatest benefits of using merchant account for online business is that it can provide instant ease in online transactions especially for those who are just starting new.
2. Safe transactions
The merchant account provider will provide the necessary tools that will safeguard the financial matters of the online business. This refers to the management of fraudulent activities over the Internet such as scams, identity theft, etc. They will also provide the business with advanced “customer service” such as automated payments, security, and handling orders.
3. Flexibility
With a merchant account, the online business can customize the needs of the company by choosing the credit cards that will only be allowed in their online transactions.
Moreover, they can also select the proper kinds of credit cards that are appropriate in the kind of business that they have.
4. Convenience
Merchant account is the most economical and feasible way of accepting credit card payments online. The process is quick to establish, hence, both the business and the consumer will not have a hard time accessing the benefits through this online transaction.
5. No super add-ons
The best thing about getting a merchant account is that the businessperson will simply get what he or she needs. This means that when the business will apply for a merchant account, there will be no extra requirements needed.
Unlike applying for credit cards, most merchant account providers will not evaluate your credit history. That is why merchant accounts are also applicable even to the new online businesses.
Indeed, merchant account can provide online businesses a thousand and one ways as far as online transactions are concerned. Sales will be on its optimum peak because most of the consumers nowadays are purchasing items online, and without a merchant account, the business will be at a lost.
With this, the industry is trying to cope up with the growing needs of the market by creating various techniques, strategies, and devices that will best suit the necessities of the consumers as well as the online businesses.
Moreover, with the proliferation of the credit card industry, more and more people are enticed to do “cashless shopping,” where convenience is the name of the game.
In fact, some statistical reports can attest that in the U.S. alone, nearly 500 million credit cards are being issued every year. From this point, consumers are enticed to use their credit cards, which accounts to almost 50% of all the expenses, which is more than $50, of the average consumer.
That is why certain marketing tools such as the merchant account were created in order to compensate the growing demands of the market. This can be very useful especially because almost 60% of the products and services available in the market are being sold online.
The Concept of Merchant Account
Merchant accounts are actually “bank accounts” created by a particular online business with a merchant bank, which provides necessary consent to accept credit card payments via online transactions.
The “merchant account provider” will be the one to make the necessary transfer of funds into the business’ bank account as soon as there are payments made by the consumer.
In line with this, many online businesses are wondering whether it is really necessary for them to get a merchant account. Hence, for those who wish to know the answer, here is a list of what merchant account can do for the business:
1. A good way to start online business
One of the greatest benefits of using merchant account for online business is that it can provide instant ease in online transactions especially for those who are just starting new.
2. Safe transactions
The merchant account provider will provide the necessary tools that will safeguard the financial matters of the online business. This refers to the management of fraudulent activities over the Internet such as scams, identity theft, etc. They will also provide the business with advanced “customer service” such as automated payments, security, and handling orders.
3. Flexibility
With a merchant account, the online business can customize the needs of the company by choosing the credit cards that will only be allowed in their online transactions.
Moreover, they can also select the proper kinds of credit cards that are appropriate in the kind of business that they have.
4. Convenience
Merchant account is the most economical and feasible way of accepting credit card payments online. The process is quick to establish, hence, both the business and the consumer will not have a hard time accessing the benefits through this online transaction.
5. No super add-ons
The best thing about getting a merchant account is that the businessperson will simply get what he or she needs. This means that when the business will apply for a merchant account, there will be no extra requirements needed.
Unlike applying for credit cards, most merchant account providers will not evaluate your credit history. That is why merchant accounts are also applicable even to the new online businesses.
Indeed, merchant account can provide online businesses a thousand and one ways as far as online transactions are concerned. Sales will be on its optimum peak because most of the consumers nowadays are purchasing items online, and without a merchant account, the business will be at a lost.
Thursday, March 08, 2007
Deals Online
Ever wonder if deals online are really better than deals found in your local retail store or outlet? Are you one of those people who think you can wait and get a good deal later? Weather you have considered both of these questions, or just want to make your dollar stretch as far as possible, there are few things you should know about online shopping.
Consumers are constantly bombarded with so many online advertisements that we easily take most offers for granted, or are just plain annoyed by all the attempts and schemes to get into our wallets. Think about it. When was the last time you clicked on a banner ad? I would even venture to say you don't even remember the last banner ad you saw.
Most people who shop online already have their favorite shopping sites picked out, and rarely go elsewhere. As with most people, when I find something good, I stick with it, but if you shop online for convenience, and always go to the same source for deals online, you may be missing out on some good bargains from lesser known sites.
Aren't the best deals online the ones that provide the same product's and services found at retail outlets or larger online stores for less money? Today's online businesses have to compete with retail outlets and giant online stores and usually do this with free online offers, rebates or even a reduced cost for service.
When you shop at a retail store, you have the ability to get a feel for the product you are about to purchase. When shopping online, you cannot touch, feel or tinker with the product at all, that's where free offers come in. Many times vendors such as satellite TV or cellular companies will offer free equipment in exchange for a service agreement.
You'll also find that many online vendors like broadband, or dial up Internet providers offer reduced rates for service, or rebates that aren't always available if you went directly to the source, in an effort to compete with the larger companies or service providers. These online deals are a good way of offsetting the cost for new service.
We've all seen these kind of deals online and passed them by with the common misconception they'll be there later. This simply is not true. As an online marketer myself, I have seen product offerings go up as much as 30 dollars overnight. Nothing discourages me more than to see a customer have to pay more for a product than they would have if they would have just signed up in the first place.
Consumers are constantly bombarded with so many online advertisements that we easily take most offers for granted, or are just plain annoyed by all the attempts and schemes to get into our wallets. Think about it. When was the last time you clicked on a banner ad? I would even venture to say you don't even remember the last banner ad you saw.
Most people who shop online already have their favorite shopping sites picked out, and rarely go elsewhere. As with most people, when I find something good, I stick with it, but if you shop online for convenience, and always go to the same source for deals online, you may be missing out on some good bargains from lesser known sites.
Aren't the best deals online the ones that provide the same product's and services found at retail outlets or larger online stores for less money? Today's online businesses have to compete with retail outlets and giant online stores and usually do this with free online offers, rebates or even a reduced cost for service.
When you shop at a retail store, you have the ability to get a feel for the product you are about to purchase. When shopping online, you cannot touch, feel or tinker with the product at all, that's where free offers come in. Many times vendors such as satellite TV or cellular companies will offer free equipment in exchange for a service agreement.
You'll also find that many online vendors like broadband, or dial up Internet providers offer reduced rates for service, or rebates that aren't always available if you went directly to the source, in an effort to compete with the larger companies or service providers. These online deals are a good way of offsetting the cost for new service.
We've all seen these kind of deals online and passed them by with the common misconception they'll be there later. This simply is not true. As an online marketer myself, I have seen product offerings go up as much as 30 dollars overnight. Nothing discourages me more than to see a customer have to pay more for a product than they would have if they would have just signed up in the first place.
9 Ways of Invigorating a Tired E-commerce Blog
It's well known that the search engines are suckers for fresh content. Sites that are updated regularly fare better than those that remain static over long periods of time. This has always posed a problem for us store owners, because simply adding a few new products each month just isn't going to suffice in competitive markets. Nor is shuffling the featured products around on our home pages every now and again!
Thankfully blogging goes a long way toward solving this dilemma. Get into the habit of making frequent, regular posts to a blog and sites soon take on that fresh, organic quality the search engines love.
Of course, as well as helping rankings, blogs are also great way of interacting with clients. Sharing views and news with visitors and allowing them to comment on posts creates a sense of community around a store. This does wonders for conversion rates.
So blogs and ecommerce are a healthy combination – but what about the writing itself? It's vital that a blog is kept ticking over but posting fresh material every few days can soon become taxing! So here a few tips and ideas for when you run out of inspiration.
1.Product news.
The arrival of new product lines should always be announced on your blog. If nothing else it provides an ideal opportunity to get keywords into action, so use them in the titles of your posts as well as the body. Similarly you can also use your blog to inform customers when a particular item is back in stock.
2.Additional product reviews
Not everyone likes long copy and you may prefer to keep your actual store's product descriptions short and to the point. But your blog provides an ideal opportunity to pull out all the stops for the more obsessive customer. Add extra photos, tell anecdotes – use all that extra space to your advantage. With a little care and attention you can nail plenty of keyword variations.
3.Apologies
Whenever there's a problem with your store or something goes wrong, address in it your blog. Say sorry if necessary. Customers will appreciate your honesty!
4.The future
Good websites are always a work in progress and you should keep your customers informed of any changes on the horizon. So if you are planning on offering another payment method in a few months, talk about it. Say why you're doing it and when it will happen.
5.We're great!
Create a a blog category exclusively for your customer testimonials. Then whenever you receive a complimentary email, ask the customer if you can post it. You should be able to collect a nice backlog of such comments for days when you don't have any news. Then you can just post a testimonial to keep the spiders happy! Of course, this tactic also serves a double purpose in that you'll soon have a fully functioning testimonial page which you can link to from the main site.
6.Sales and promotions.
Offering any discounts this week? Don't just tell your newsletter subscribers, post it.
7.Happy holidays!
There are countless different festivals, holy days and holidays celebrated at different times throughout the year. Mention them. Your customers may be of various nationalities and religious persuasions so don't limit yourself to Happy Christmas and Happy Halloween!
8.News close to home.
You should never approach your store's blog as a personal diary. After all your customers don't want to hear about what you had for breakfast. But that doesn't mean that you can't mention momentous or life changing events. Maybe a member of your staff is getting married or expecting a baby, for example. Depending on the overall personality of your store this may not be something that you'd like to do, but in the right circumstances mentioning this kind of news can endear you to your customers very effectively. Everybody likes to be reassured that they are dealing with 3 dimensional people, not just a faceless money making machine. Just don't overdo it.
9.Current bestsellers.
If a particular product is really popular, it's worth mentioning for two reasons. Firstly it can create a sense of urgency in your customers if they think that stocks may be getting low. Secondly, if a lot of people are buying a certain product there are probably a lot of people searching for it as well. When you've got a hot keyword, pepper a post with it and then feed it to the spiders!
Thankfully blogging goes a long way toward solving this dilemma. Get into the habit of making frequent, regular posts to a blog and sites soon take on that fresh, organic quality the search engines love.
Of course, as well as helping rankings, blogs are also great way of interacting with clients. Sharing views and news with visitors and allowing them to comment on posts creates a sense of community around a store. This does wonders for conversion rates.
So blogs and ecommerce are a healthy combination – but what about the writing itself? It's vital that a blog is kept ticking over but posting fresh material every few days can soon become taxing! So here a few tips and ideas for when you run out of inspiration.
1.Product news.
The arrival of new product lines should always be announced on your blog. If nothing else it provides an ideal opportunity to get keywords into action, so use them in the titles of your posts as well as the body. Similarly you can also use your blog to inform customers when a particular item is back in stock.
2.Additional product reviews
Not everyone likes long copy and you may prefer to keep your actual store's product descriptions short and to the point. But your blog provides an ideal opportunity to pull out all the stops for the more obsessive customer. Add extra photos, tell anecdotes – use all that extra space to your advantage. With a little care and attention you can nail plenty of keyword variations.
3.Apologies
Whenever there's a problem with your store or something goes wrong, address in it your blog. Say sorry if necessary. Customers will appreciate your honesty!
4.The future
Good websites are always a work in progress and you should keep your customers informed of any changes on the horizon. So if you are planning on offering another payment method in a few months, talk about it. Say why you're doing it and when it will happen.
5.We're great!
Create a a blog category exclusively for your customer testimonials. Then whenever you receive a complimentary email, ask the customer if you can post it. You should be able to collect a nice backlog of such comments for days when you don't have any news. Then you can just post a testimonial to keep the spiders happy! Of course, this tactic also serves a double purpose in that you'll soon have a fully functioning testimonial page which you can link to from the main site.
6.Sales and promotions.
Offering any discounts this week? Don't just tell your newsletter subscribers, post it.
7.Happy holidays!
There are countless different festivals, holy days and holidays celebrated at different times throughout the year. Mention them. Your customers may be of various nationalities and religious persuasions so don't limit yourself to Happy Christmas and Happy Halloween!
8.News close to home.
You should never approach your store's blog as a personal diary. After all your customers don't want to hear about what you had for breakfast. But that doesn't mean that you can't mention momentous or life changing events. Maybe a member of your staff is getting married or expecting a baby, for example. Depending on the overall personality of your store this may not be something that you'd like to do, but in the right circumstances mentioning this kind of news can endear you to your customers very effectively. Everybody likes to be reassured that they are dealing with 3 dimensional people, not just a faceless money making machine. Just don't overdo it.
9.Current bestsellers.
If a particular product is really popular, it's worth mentioning for two reasons. Firstly it can create a sense of urgency in your customers if they think that stocks may be getting low. Secondly, if a lot of people are buying a certain product there are probably a lot of people searching for it as well. When you've got a hot keyword, pepper a post with it and then feed it to the spiders!
4 Reasons Why You Should Start a Membership Website
Membership websites are quickly becoming common place. More and more consumers are willing to pay for information that is specific to their interests. The "give it all away for free" website model is becoming more difficult to prosper at. Advertising cost are down and competition is fierce.
So why is the "Pay for Content" model such an attractive one?
1. Quick and Low Cost Startup:
Membership Websites can be up and running in just a couple of weeks, depending on your computer and html skills, maybe less. The cost associated with starting a membership site is pretty small compared to most other business models. In most cases you can start one with just a few hundred dollars.
2. High Profit Percentage:
Membership Websites have fairly low overhead and do not necessarily need any employees other than yourself. That means after expenses such as membership software, hosting, etc... you average from 50% to 80%. This extremely high profit percentage.
3. Continual Income:
One of the biggest problems business face is maintaining income and cash flow on a continual basis. Constantly seeking out new customers is time consuming and expensive. With a Membership Website you can have a steady income month after month without having to continually get new customers.
4. Quick Turn Around on Investment:
One of the biggest advantages of a Membership site is the quick return on investment possibilities. For example... Let's say it costs you $300 to get started and around $100/month to maintain the site. If you only charged $19.95/month for a subscription it would only take you 16 subscribers to cover the costs of start up. Not only that, but every month after that you would be making $200 a month from the same 16 subscribers... That's $2,400 a year. That may not sound like a lot of money but what if you had 50 or 100 subscribers. Your income quickly rises to thousands a month.
Don't think you know anything people are willing to pay for...well you do. Their are membership website on every topic from business to fishing to socks (yes that's right socks, like the one's on your feet). The good news is that the smaller niche market is for your information the more likely people with be willing to pay for it. Not only that but it usually means you can charge more as well.
So why is the "Pay for Content" model such an attractive one?
1. Quick and Low Cost Startup:
Membership Websites can be up and running in just a couple of weeks, depending on your computer and html skills, maybe less. The cost associated with starting a membership site is pretty small compared to most other business models. In most cases you can start one with just a few hundred dollars.
2. High Profit Percentage:
Membership Websites have fairly low overhead and do not necessarily need any employees other than yourself. That means after expenses such as membership software, hosting, etc... you average from 50% to 80%. This extremely high profit percentage.
3. Continual Income:
One of the biggest problems business face is maintaining income and cash flow on a continual basis. Constantly seeking out new customers is time consuming and expensive. With a Membership Website you can have a steady income month after month without having to continually get new customers.
4. Quick Turn Around on Investment:
One of the biggest advantages of a Membership site is the quick return on investment possibilities. For example... Let's say it costs you $300 to get started and around $100/month to maintain the site. If you only charged $19.95/month for a subscription it would only take you 16 subscribers to cover the costs of start up. Not only that, but every month after that you would be making $200 a month from the same 16 subscribers... That's $2,400 a year. That may not sound like a lot of money but what if you had 50 or 100 subscribers. Your income quickly rises to thousands a month.
Don't think you know anything people are willing to pay for...well you do. Their are membership website on every topic from business to fishing to socks (yes that's right socks, like the one's on your feet). The good news is that the smaller niche market is for your information the more likely people with be willing to pay for it. Not only that but it usually means you can charge more as well.
Critical Steps In Starting A Profitable Online Business
An e-commerce business certainly can be profitable and very rewarding. It can also be very frustrating. There is so much hype and outrageous claims of wealth. It is more about building relationships than instant wealth. I wanted to share a website that I found really refreshing and provides a wealth of great content without the hype.
This website teaches many of the marketing techniques that I paid more than $500.00 to learn and offers if for free. Not only does it teach the important techniques of building a profitable e-commerce business but it also teaches you how to develop a website eliminating the cost of having somebody else develop it for you. I was amazed at how much information this website revealed.
One of the biggest obstacles that most people face when starting an e-commerce business is thinking of an idea, service or product that they can offer online that will actually make them a profit. I really enjoyed how this online audio course helped take away most of the guess work in thinking of ideas. Some of the initial sources recommended in searching an idea for a product or service is visiting affiliate marketing services to discover what products are listed in level of popularity, visit magazine racks and notice ones with multiple copies of the same target market, visit general directories, visit online groups to see which ones have a large population of members, listen to infomercials for ideas and try to offer this online as a cheaper alternative. This is just scratching the surface as to what this course teaches.
One of the most important lessons in the course is teaching you about the tools available to do product research. Once you have finally thought of an idea, you are now ready to research if it is indeed a viable one. I can’t stress the importance of this step. If you eliminate this step your could waste precious time and needless amounts of money.
This website teaches many of the marketing techniques that I paid more than $500.00 to learn and offers if for free. Not only does it teach the important techniques of building a profitable e-commerce business but it also teaches you how to develop a website eliminating the cost of having somebody else develop it for you. I was amazed at how much information this website revealed.
One of the biggest obstacles that most people face when starting an e-commerce business is thinking of an idea, service or product that they can offer online that will actually make them a profit. I really enjoyed how this online audio course helped take away most of the guess work in thinking of ideas. Some of the initial sources recommended in searching an idea for a product or service is visiting affiliate marketing services to discover what products are listed in level of popularity, visit magazine racks and notice ones with multiple copies of the same target market, visit general directories, visit online groups to see which ones have a large population of members, listen to infomercials for ideas and try to offer this online as a cheaper alternative. This is just scratching the surface as to what this course teaches.
One of the most important lessons in the course is teaching you about the tools available to do product research. Once you have finally thought of an idea, you are now ready to research if it is indeed a viable one. I can’t stress the importance of this step. If you eliminate this step your could waste precious time and needless amounts of money.
Monday, March 05, 2007
Tips for Building Your First Online Shopping Cart
Starting your first online store?
Starting an online store can be extremely daunting for someone new to the world of online businesses, but, for a good reason. There are so many aspects which create success for a shopping cart in a world of powerful search engines, directories, affiliates and word of mouth, the chance of making it big can rely purely on a big budget or a brand new idea.
If you’re thinking of building your online extension of a current business or even starting a purely online business then hopefully the following will outline some of the most important aspects of getting started.
Market research Ask yourself, is there any point in setting up any kind of online business at all, if there is no demand or so much competition you will be lost in the crowd?
There have been a few exceptions in the past where small businesses are so well structured and marketed that they grow quickly and succeed, however this can be very difficult without the right support.
So how are you going to set yourself apart? What will be your image? And what are your goals?
These are questions you need to think about when you are researching. Find out if there is truly an opportunity for your company to succeed. The worst thing you can do is simply jump in and hope for the best, did the most successful companies in the world do that?
Setting Targets and Goals Figuring out where you will be in 5... 10... 15... 20 years from now plays an integral part in the way your shopping cart is structured, managed and performs now. Target and goal setting makes an incredible difference to the level of success or success at all a company can enjoy.
Start thinking about the steps your online store will make at each stage of it's life.
When it starts to grow needing new staff
When it needs financial assistance
When changes to tax structure is important
What new markets you wish to tap into
Your staff rewards when targets are met
Daily, weekly, monthly and yearly sales targets
…and the list goes on. Think big! If you aim higher than the rest, the chance of your shopping cart being successful is also higher.
Setting up Your Store – general rules
- Business Contact information
The following information should be posted to the website in an easy to see location:
A corporate address
Product return address
An e-mail address
A contact number
Big detailed pictures pay off
Just like in a physical retail shop, your customers want to really know what they are buying and need to see it close up. Make sure you are uploading images larger than just the detailed product view. Upload at least 400 X 400 pixels and up to 700 X 700 pixels for every product image so your customer can get a clear detailed view of what they plan to buy from you, otherwise, they will simply click away.
Testimonials
Do testimonials work? Can testimonials be rigged and seem unauthentic? Sure. It seems like most testimonials are generic. If you include the first and last name as well as possibly an email address of the testimonial, you will earn trust and credibility.
- Graphics
While a flashy site with neat graphics may catch someone's eye, well written, descriptive, persuasive text is the ticket to sales conversions... it's the difference between the prospective buyer exiting your site and opening their pocketbook. Avoid any annoying music and long loading flash movies on your main pages.
- Only knowledgeable people to take phone calls
Consumers shopping online are no different than regular retail customers, they have questions about your product, your business and your delivery methods. It is important to greet any phone calls or emails with well trained staff who are knowledgeable about your company and products. The more your company can assist consumers, the better the conversion rates and repeat buying. Don't forget to cross sell and up-sell at this point!
- Return policies should be easy and fair
A good return policy can promote trust in the buyer and multiple orders. It is important to include return labels with the packaging and provide refunds when requested. Repeat business is your best business. Provide them with your best customer service and they will reward you for it by ordering from your shopping cart- not someone else's.
- Navigation
Make sure you maintain a simple navigation throughout your shopping cart. There should be no reason to steer customers more than two to three clicks deep within your site, the home page should always be only a click away. The clearer your site is presented, the more time customers can spend looking at all your products and info without getting frustrated. It is important that your build your shopping cart using a quality programmer and designer or well designed/built shopping cart software.
-Be sure of your postal methods
Ever not received an item you ordered online and paid for upfront, only to find out no-one knows where it is? Ever received an item in the post only to open and see it damaged? This is one of the most frustrating things about buying online. Make sure you back yourself up with tracking codes and trustworthy shipping companies.
Content Make It Count!
A method to inducing the first click is providing a strong call to action or incentive. By featuring discounts and free shipping offers, the offer may intrigue the user to commit another click.
Don't let them go
Once you have the prospective buyer "on the hook"… don't kill the sale with poorly written product descriptions. Nothing kills a sale quicker than a product that is as enthralling as reading the ingredients of a bag of frozen peas. You have invested the time and effort to build your shopping cart; don't miss out on sales due to poorly worded product descriptions.
Being personable is also important. Instead of having the most exciting part of a television product description be it's "titanium silver color"… talk about how the consumer's home will be the place to come and watch the big game (on a screen so big you can see the sweat coming out of the players' pores). Speak about how the "picture in picture" capability means there will be no more flipping back and forth- saving the fingers precious energy for snatching up potato chips.
Do all you can to involve the person's emotions and senses into the product description. Sure, the technical stuff should be included, but put it at the bottom of the description.
Starting an online store can be extremely daunting for someone new to the world of online businesses, but, for a good reason. There are so many aspects which create success for a shopping cart in a world of powerful search engines, directories, affiliates and word of mouth, the chance of making it big can rely purely on a big budget or a brand new idea.
If you’re thinking of building your online extension of a current business or even starting a purely online business then hopefully the following will outline some of the most important aspects of getting started.
Market research Ask yourself, is there any point in setting up any kind of online business at all, if there is no demand or so much competition you will be lost in the crowd?
There have been a few exceptions in the past where small businesses are so well structured and marketed that they grow quickly and succeed, however this can be very difficult without the right support.
So how are you going to set yourself apart? What will be your image? And what are your goals?
These are questions you need to think about when you are researching. Find out if there is truly an opportunity for your company to succeed. The worst thing you can do is simply jump in and hope for the best, did the most successful companies in the world do that?
Setting Targets and Goals Figuring out where you will be in 5... 10... 15... 20 years from now plays an integral part in the way your shopping cart is structured, managed and performs now. Target and goal setting makes an incredible difference to the level of success or success at all a company can enjoy.
Start thinking about the steps your online store will make at each stage of it's life.
When it starts to grow needing new staff
When it needs financial assistance
When changes to tax structure is important
What new markets you wish to tap into
Your staff rewards when targets are met
Daily, weekly, monthly and yearly sales targets
…and the list goes on. Think big! If you aim higher than the rest, the chance of your shopping cart being successful is also higher.
Setting up Your Store – general rules
- Business Contact information
The following information should be posted to the website in an easy to see location:
A corporate address
Product return address
An e-mail address
A contact number
Big detailed pictures pay off
Just like in a physical retail shop, your customers want to really know what they are buying and need to see it close up. Make sure you are uploading images larger than just the detailed product view. Upload at least 400 X 400 pixels and up to 700 X 700 pixels for every product image so your customer can get a clear detailed view of what they plan to buy from you, otherwise, they will simply click away.
Testimonials
Do testimonials work? Can testimonials be rigged and seem unauthentic? Sure. It seems like most testimonials are generic. If you include the first and last name as well as possibly an email address of the testimonial, you will earn trust and credibility.
- Graphics
While a flashy site with neat graphics may catch someone's eye, well written, descriptive, persuasive text is the ticket to sales conversions... it's the difference between the prospective buyer exiting your site and opening their pocketbook. Avoid any annoying music and long loading flash movies on your main pages.
- Only knowledgeable people to take phone calls
Consumers shopping online are no different than regular retail customers, they have questions about your product, your business and your delivery methods. It is important to greet any phone calls or emails with well trained staff who are knowledgeable about your company and products. The more your company can assist consumers, the better the conversion rates and repeat buying. Don't forget to cross sell and up-sell at this point!
- Return policies should be easy and fair
A good return policy can promote trust in the buyer and multiple orders. It is important to include return labels with the packaging and provide refunds when requested. Repeat business is your best business. Provide them with your best customer service and they will reward you for it by ordering from your shopping cart- not someone else's.
- Navigation
Make sure you maintain a simple navigation throughout your shopping cart. There should be no reason to steer customers more than two to three clicks deep within your site, the home page should always be only a click away. The clearer your site is presented, the more time customers can spend looking at all your products and info without getting frustrated. It is important that your build your shopping cart using a quality programmer and designer or well designed/built shopping cart software.
-Be sure of your postal methods
Ever not received an item you ordered online and paid for upfront, only to find out no-one knows where it is? Ever received an item in the post only to open and see it damaged? This is one of the most frustrating things about buying online. Make sure you back yourself up with tracking codes and trustworthy shipping companies.
Content Make It Count!
A method to inducing the first click is providing a strong call to action or incentive. By featuring discounts and free shipping offers, the offer may intrigue the user to commit another click.
Don't let them go
Once you have the prospective buyer "on the hook"… don't kill the sale with poorly written product descriptions. Nothing kills a sale quicker than a product that is as enthralling as reading the ingredients of a bag of frozen peas. You have invested the time and effort to build your shopping cart; don't miss out on sales due to poorly worded product descriptions.
Being personable is also important. Instead of having the most exciting part of a television product description be it's "titanium silver color"… talk about how the consumer's home will be the place to come and watch the big game (on a screen so big you can see the sweat coming out of the players' pores). Speak about how the "picture in picture" capability means there will be no more flipping back and forth- saving the fingers precious energy for snatching up potato chips.
Do all you can to involve the person's emotions and senses into the product description. Sure, the technical stuff should be included, but put it at the bottom of the description.
Setting of Your Payment Processors
Paypal is not open to all international customer(it is the major disadvantage of papal). you have three account possibility with paypal: Personal, Premier and Business. Premier account is preferable; you will be able to receive any type of payments, credits cards...) If you decide to open an account with them, you will be able to receive payments within minutes.
A second option is Stormpay. It is a good payment processor( there is actually some different with autosurf sites, but customers who are not involved in theses programs don' t have any restrictions in using their accounts. It is a good alternative to paypal, because they do not have any restrictions concerning the country of application for the account. It is available worldwide. The fonctionement of Stormpay is similar to paypal, and for the beginner, the newbie, he can start after going through the tutorial.
Now, the paid payment processors. 2 payment processors must retain your attention when you start:ClickBank and 2checkout. Before opening your account with click bank, you will have to submit a product approval request. You will be able after your acceptation, to accept payment by credit card, paypal balance, e checks. Also, you will have the benefit of being listed in the ClickBank marketplace, that will allow you to run your own affiliate program. Note that I recommend that you host your own affiliate Programs. You will have to pay $49.95 to open your account.
The second payment processor is 2checkout. I highly recommend that you register with 2checkout as your payment processor. It is a fast and reliable payment processor. You just have to pay a one time payment fee of $49.95(no monthly fees). And you will be able to receive all kind of payment for your online business. You will then accept payment by credit cards, debit and checks, from any part of the world.
You will be able also to set an automatic rebilling of your customer' s monthly fee, with 2checkout, paypal and stormpay.
You must know that if you don' t provide to your customers a way to pay you from any part of the world, that will result for you in a lost of sales, and residual customers over time. The best payment processor available right now is 2checkout, because it enable you to receive all kind of payment available worldwide.
A second option is Stormpay. It is a good payment processor( there is actually some different with autosurf sites, but customers who are not involved in theses programs don' t have any restrictions in using their accounts. It is a good alternative to paypal, because they do not have any restrictions concerning the country of application for the account. It is available worldwide. The fonctionement of Stormpay is similar to paypal, and for the beginner, the newbie, he can start after going through the tutorial.
Now, the paid payment processors. 2 payment processors must retain your attention when you start:ClickBank and 2checkout. Before opening your account with click bank, you will have to submit a product approval request. You will be able after your acceptation, to accept payment by credit card, paypal balance, e checks. Also, you will have the benefit of being listed in the ClickBank marketplace, that will allow you to run your own affiliate program. Note that I recommend that you host your own affiliate Programs. You will have to pay $49.95 to open your account.
The second payment processor is 2checkout. I highly recommend that you register with 2checkout as your payment processor. It is a fast and reliable payment processor. You just have to pay a one time payment fee of $49.95(no monthly fees). And you will be able to receive all kind of payment for your online business. You will then accept payment by credit cards, debit and checks, from any part of the world.
You will be able also to set an automatic rebilling of your customer' s monthly fee, with 2checkout, paypal and stormpay.
You must know that if you don' t provide to your customers a way to pay you from any part of the world, that will result for you in a lost of sales, and residual customers over time. The best payment processor available right now is 2checkout, because it enable you to receive all kind of payment available worldwide.
The Advantages Of Using A Merchant Account
In today’s fast pace of technological advancement, more and more people are engaging into online business. They have seen the fast proliferation of the information technology.
With this, the industry is trying to cope up with the growing needs of the market by creating various techniques, strategies, and devices that will best suit the necessities of the consumers as well as the online businesses.
Moreover, with the proliferation of the credit card industry, more and more people are enticed to do “cashless shopping,” where convenience is the name of the game.
In fact, some statistical reports can attest that in the U.S. alone, nearly 500 million credit cards are being issued every year. From this point, consumers are enticed to use their credit cards, which accounts to almost 50% of all the expenses, which is more than $50, of the average consumer.
That is why certain marketing tools such as the merchant account were created in order to compensate the growing demands of the market. This can be very useful especially because almost 60% of the products and services available in the market are being sold online.
The Concept of Merchant Account
Merchant accounts are actually “bank accounts” created by a particular online business with a merchant bank, which provides necessary consent to accept credit card payments via online transactions.
The “merchant account provider” will be the one to make the necessary transfer of funds into the business’ bank account as soon as there are payments made by the consumer.
In line with this, many online businesses are wondering whether it is really necessary for them to get a merchant account. Hence, for those who wish to know the answer, here is a list of what merchant account can do for the business:
1. A good way to start online business
One of the greatest benefits of using merchant account for online business is that it can provide instant ease in online transactions especially for those who are just starting new.
2. Safe transactions
The merchant account provider will provide the necessary tools that will safeguard the financial matters of the online business. This refers to the management of fraudulent activities over the Internet such as scams, identity theft, etc. They will also provide the business with advanced “customer service” such as automated payments, security, and handling orders.
3. Flexibility
With a merchant account, the online business can customize the needs of the company by choosing the credit cards that will only be allowed in their online transactions.
Moreover, they can also select the proper kinds of credit cards that are appropriate in the kind of business that they have.
4. Convenience
Merchant account is the most economical and feasible way of accepting credit card payments online. The process is quick to establish, hence, both the business and the consumer will not have a hard time accessing the benefits through this online transaction.
5. No super add-ons
The best thing about getting a merchant account is that the businessperson will simply get what he or she needs. This means that when the business will apply for a merchant account, there will be no extra requirements needed.
Unlike applying for credit cards, most merchant account providers will not evaluate your credit history. That is why merchant accounts are also applicable even to the new online businesses.
Indeed, merchant account can provide online businesses a thousand and one ways as far as online transactions are concerned. Sales will be on its optimum peak because most of the consumers nowadays are purchasing items online, and without a merchant account, the business will be at a lost.
With this, the industry is trying to cope up with the growing needs of the market by creating various techniques, strategies, and devices that will best suit the necessities of the consumers as well as the online businesses.
Moreover, with the proliferation of the credit card industry, more and more people are enticed to do “cashless shopping,” where convenience is the name of the game.
In fact, some statistical reports can attest that in the U.S. alone, nearly 500 million credit cards are being issued every year. From this point, consumers are enticed to use their credit cards, which accounts to almost 50% of all the expenses, which is more than $50, of the average consumer.
That is why certain marketing tools such as the merchant account were created in order to compensate the growing demands of the market. This can be very useful especially because almost 60% of the products and services available in the market are being sold online.
The Concept of Merchant Account
Merchant accounts are actually “bank accounts” created by a particular online business with a merchant bank, which provides necessary consent to accept credit card payments via online transactions.
The “merchant account provider” will be the one to make the necessary transfer of funds into the business’ bank account as soon as there are payments made by the consumer.
In line with this, many online businesses are wondering whether it is really necessary for them to get a merchant account. Hence, for those who wish to know the answer, here is a list of what merchant account can do for the business:
1. A good way to start online business
One of the greatest benefits of using merchant account for online business is that it can provide instant ease in online transactions especially for those who are just starting new.
2. Safe transactions
The merchant account provider will provide the necessary tools that will safeguard the financial matters of the online business. This refers to the management of fraudulent activities over the Internet such as scams, identity theft, etc. They will also provide the business with advanced “customer service” such as automated payments, security, and handling orders.
3. Flexibility
With a merchant account, the online business can customize the needs of the company by choosing the credit cards that will only be allowed in their online transactions.
Moreover, they can also select the proper kinds of credit cards that are appropriate in the kind of business that they have.
4. Convenience
Merchant account is the most economical and feasible way of accepting credit card payments online. The process is quick to establish, hence, both the business and the consumer will not have a hard time accessing the benefits through this online transaction.
5. No super add-ons
The best thing about getting a merchant account is that the businessperson will simply get what he or she needs. This means that when the business will apply for a merchant account, there will be no extra requirements needed.
Unlike applying for credit cards, most merchant account providers will not evaluate your credit history. That is why merchant accounts are also applicable even to the new online businesses.
Indeed, merchant account can provide online businesses a thousand and one ways as far as online transactions are concerned. Sales will be on its optimum peak because most of the consumers nowadays are purchasing items online, and without a merchant account, the business will be at a lost.
Tuesday, February 27, 2007
6 Tips For Choosing The Perfect Shopping Cart
OK - Just What Is A Shopping Cart Supposed to Do?
Shopping carts are more commonly used as a way to display physical products, products like televisions, groceries, electronic equipment, clothes, and memorabilia, etc, NOT digital products. Shopping carts make it easy to cross-sell and up-sell your customers once they arrive at your store. Shopping carts typically handle the shipping and handling calculation, taxes and credit card processing. A good shopping cart handles all of these efficiently and securely.
Dynamic Operation
A good shopping cart program also creates dynamic order forms on the fly as the order takes place. The shopping cart should be totally dynamic; meaning it only executes code and retrieves products, images, and product descriptions from your database when your customers request it. During the checkout process it should also calculate shipping/handling and taxes for you.
Real-Time Credit Card Processing
Powerful CGI, PHP, CFM, ASP, etc, scripting, processes commands for you on secure servers when your customers place their orders. Don't get this confused with credit card processing. What I'm speaking of here is the passing of your customers' order information from a secure form, to your merchant or payment processor, using one of the scripting languages above. Your payment processor or merchant, like PayPal, 2CheckOut, or Authorize.Net will then process the credit card. If you don't currently have a merchant or payment processor, and you are going to be selling online, then you NEED one.
Usability
You can choose what options you want your customer to see. For instance, you can choose to display a search form on your shopping cart. A search form allows your customers to search your store for items by keyword or product name, etc. You can choose to display options like color, size and quantity, and even adjust the price based on the customer's selection. These are called options. Your shopping cart should also allow you to upload images of your products as well.
Stand-Alone -vs- Hosted Shopping Carts
However, you CAN purchase standalone shopping cart software or services. The stand alone software, of course, requires skill and expertise to install it on your web host or on your own server. Some of the shopping cart services, although it may not seem like it at first, limit you as to what you can and cannot do. These services are most commonly offered by web hosts as a way to entice you to host your site with them. When using these types of services, remember, you're locked into using that web host when you opt to use their shopping cart service. Your business is not portable and becomes a part of that web host. Make sure there is a simple export process that allows you to easily download your website and shopping cart if you no longer wish to use their services. In my opinion, the best option is to use a shopping cart that runs from your own website, independent of your web host. Both Prowebware and stand-alone shopping cart applications run from YOUR website, giving you both control and flexibility.
So, Which Is The Right System For You?
Choosing a shopping cart boils down to 4 things:
1 Your Budget - Is FREE your only option or are you serious about your business?
2 Your Skill-level - Do you have the expertise to edit & install scripts on your server?
3 Desired Functionality - Want a professional results oriented system or a display case?
4 Time - Have time to take away from your business to shape and mold a new program?
Whatever you decide, your cart should also permit you to follow-up with your customers automatically and even instantly auto-subscribe them to your mailing list.
To implement most out-of-the-box applications, you will need to know how to edit PHP, HTML, or ASP code and how to set up a MySQL database on your server for dynamic operation. Then, with some, all you need to know is how to copy/paste some simple code to your existing web pages or the template you're using. The system should also include some type of easy help or instructions, like an HTML file or contextual help menus that walk you through setting up your new cart.
Shopping carts are more commonly used as a way to display physical products, products like televisions, groceries, electronic equipment, clothes, and memorabilia, etc, NOT digital products. Shopping carts make it easy to cross-sell and up-sell your customers once they arrive at your store. Shopping carts typically handle the shipping and handling calculation, taxes and credit card processing. A good shopping cart handles all of these efficiently and securely.
Dynamic Operation
A good shopping cart program also creates dynamic order forms on the fly as the order takes place. The shopping cart should be totally dynamic; meaning it only executes code and retrieves products, images, and product descriptions from your database when your customers request it. During the checkout process it should also calculate shipping/handling and taxes for you.
Real-Time Credit Card Processing
Powerful CGI, PHP, CFM, ASP, etc, scripting, processes commands for you on secure servers when your customers place their orders. Don't get this confused with credit card processing. What I'm speaking of here is the passing of your customers' order information from a secure form, to your merchant or payment processor, using one of the scripting languages above. Your payment processor or merchant, like PayPal, 2CheckOut, or Authorize.Net will then process the credit card. If you don't currently have a merchant or payment processor, and you are going to be selling online, then you NEED one.
Usability
You can choose what options you want your customer to see. For instance, you can choose to display a search form on your shopping cart. A search form allows your customers to search your store for items by keyword or product name, etc. You can choose to display options like color, size and quantity, and even adjust the price based on the customer's selection. These are called options. Your shopping cart should also allow you to upload images of your products as well.
Stand-Alone -vs- Hosted Shopping Carts
However, you CAN purchase standalone shopping cart software or services. The stand alone software, of course, requires skill and expertise to install it on your web host or on your own server. Some of the shopping cart services, although it may not seem like it at first, limit you as to what you can and cannot do. These services are most commonly offered by web hosts as a way to entice you to host your site with them. When using these types of services, remember, you're locked into using that web host when you opt to use their shopping cart service. Your business is not portable and becomes a part of that web host. Make sure there is a simple export process that allows you to easily download your website and shopping cart if you no longer wish to use their services. In my opinion, the best option is to use a shopping cart that runs from your own website, independent of your web host. Both Prowebware and stand-alone shopping cart applications run from YOUR website, giving you both control and flexibility.
So, Which Is The Right System For You?
Choosing a shopping cart boils down to 4 things:
1 Your Budget - Is FREE your only option or are you serious about your business?
2 Your Skill-level - Do you have the expertise to edit & install scripts on your server?
3 Desired Functionality - Want a professional results oriented system or a display case?
4 Time - Have time to take away from your business to shape and mold a new program?
Whatever you decide, your cart should also permit you to follow-up with your customers automatically and even instantly auto-subscribe them to your mailing list.
To implement most out-of-the-box applications, you will need to know how to edit PHP, HTML, or ASP code and how to set up a MySQL database on your server for dynamic operation. Then, with some, all you need to know is how to copy/paste some simple code to your existing web pages or the template you're using. The system should also include some type of easy help or instructions, like an HTML file or contextual help menus that walk you through setting up your new cart.
E-Commerce Hosting - Factors to Consider
So you have decided to take the plunge and take your business on the web. This most likely means you will need a reliable hosting service to host your e-Commerce website. What are the key factors that you should consider when considering various web hosting companies?
When considering a web hosting service you should consider at least three factors, how reliable the service actually is, how knowledgeable and prompt are their support staff and what is the actual cost of using this service. Let's break down each factor and really consider this situation in depth.
The reliability of the web hosting service is perhaps the most important to your business as a unreliable service can seriously hamper the reputation of your business. So how do you determine if a host is actually reliable? The first and perhaps the easiest way is to join a public newsgroup of web developers and simply ask them who they use to host their websites.
For instance if you should want to use a ASP/ASP.Net hosting service I would go to asp.net and simply ask who is the most reliable hosting service. Also, searching through these newsgroups will reveal quite a lot of information regarding how knowledgably and helpful the support staff is as well. Simply stay away from hosting providers that have a poor reputation as those service companies most likely are only concerned with separating your money from your wallet and not actually helping you grow your business.
How do you determine which service has the most knowledgeable and helpful staff? This one is again fairly easy to determine. If the staff of the company takes the time to answer questions on public newsgroups and is willing to share their time and knowledge to help out others then this is the company you should utilize. For instance I have noticed that on some public newsgroups or forums many of the questions being answered are from various web hosting services. This not only reinforces their reputation of being really knowledgeable and helpful but it allows the company to get some "free advertising" as well.
Lastly is the cost factor to consider. There are many low cost web hosting providers out there. All you have to do is a search on Google and you will obtain potentially millions of hits on that key term. However, even low cost web hosting services can turn out to be expensive when you consider the various add-ons that you may have to attach to your website to make it truly useful to you. So therefore when considering a web hosting service write down your exact requirements you need to make your website run. Also consider the amount of growth that you anticipate when using this website.
A website that may work for you now may not work for you in the near future if your business should really take off and you have not factored that consideration into account. Also take into account any cost of upgrading your service should you outgrow it or you need to move to a high end hosting solution.
When considering a e-Commerce hosting service or any web hosting service these are the key factors to consider before making any purchase. While certainly not an exhaustive listing of everything you need to consider this should get you on the right path to narrow your choices down to at least three or four services.
When considering a web hosting service you should consider at least three factors, how reliable the service actually is, how knowledgeable and prompt are their support staff and what is the actual cost of using this service. Let's break down each factor and really consider this situation in depth.
The reliability of the web hosting service is perhaps the most important to your business as a unreliable service can seriously hamper the reputation of your business. So how do you determine if a host is actually reliable? The first and perhaps the easiest way is to join a public newsgroup of web developers and simply ask them who they use to host their websites.
For instance if you should want to use a ASP/ASP.Net hosting service I would go to asp.net and simply ask who is the most reliable hosting service. Also, searching through these newsgroups will reveal quite a lot of information regarding how knowledgably and helpful the support staff is as well. Simply stay away from hosting providers that have a poor reputation as those service companies most likely are only concerned with separating your money from your wallet and not actually helping you grow your business.
How do you determine which service has the most knowledgeable and helpful staff? This one is again fairly easy to determine. If the staff of the company takes the time to answer questions on public newsgroups and is willing to share their time and knowledge to help out others then this is the company you should utilize. For instance I have noticed that on some public newsgroups or forums many of the questions being answered are from various web hosting services. This not only reinforces their reputation of being really knowledgeable and helpful but it allows the company to get some "free advertising" as well.
Lastly is the cost factor to consider. There are many low cost web hosting providers out there. All you have to do is a search on Google and you will obtain potentially millions of hits on that key term. However, even low cost web hosting services can turn out to be expensive when you consider the various add-ons that you may have to attach to your website to make it truly useful to you. So therefore when considering a web hosting service write down your exact requirements you need to make your website run. Also consider the amount of growth that you anticipate when using this website.
A website that may work for you now may not work for you in the near future if your business should really take off and you have not factored that consideration into account. Also take into account any cost of upgrading your service should you outgrow it or you need to move to a high end hosting solution.
When considering a e-Commerce hosting service or any web hosting service these are the key factors to consider before making any purchase. While certainly not an exhaustive listing of everything you need to consider this should get you on the right path to narrow your choices down to at least three or four services.
Beginner's Guide for Setting Up a Successful Online Store
Selling products online is by no means a simple task. To sell products online not only requires making use of high end marketing strategies but also involves lots of planning. This article is meant for those of you who intent to start an online store. It is intended to give you a fair idea of what you would need to do and what you need to avoid while planning an online selling business.
The following are the various steps that you would need to take in order to open a successful online store.
1.) Designing a website that sells.
The first important aspect of online selling is to have a professional looking web site that is designed to sell. You can chose to create the web site using web designers or simply chose readymade website templates. If you are purchasing web site templates, make sure the templates are professionally designed and have the option of shopping carts. Buying templates from providers who offer allied services like template customization, web hosting; SEO etc would be even better. Some template providers like ‘buytemplates.net’ offer allied services irrespective of where you actually purchased the template from. To get a idea of how your site should be designed you can take hints from successful online stores.
2.) Hosting your store online
There are many factors that you need to take into consideration before selecting your web host when it comes to online selling. Some of the major factors are discussed as follows.
a.) Secure servers
Firstly you got to make sure if your web host offers you with SSL encryption which is very important for secure money transactions online. Most web hosting companies would offer you with SSL secure server facilities along with a regular package whereas a few would charge you an extra amount for the service.
b.) Up time guarantees
Your business is only as good as it remains online. Make sure to go for web hosting service providers who promise you an uptime guarantee of 99 %. Also check to see as to how they back up their data and what kind of back up systems they have in place in case of emergencies.
c.) Private CGI-BIN
A CGI-BIN directory is a location on your web server where you can upload your binary scripts or interactive programs. This is very important for payment processing and shopping cart management. So be sure that the hosing company gives you a private CGI BIN directory.
d.) Web logs and web statistics
Web logs and statistics are vital for your online business. Studying the web logs can give you much needed information about your customers and your sales records. Understanding your customer behavior can help you retain customers and attract new customers.
e.) Customer support
Get information about the hosting company’s support policies and the type of support they offer. Chose web hosting companies that offer 24/7 customer support.
f.) References
Most web hosts promise you lots of goodies, but may not actually fulfill these promises. Make sure to test the web host’s credibility by asking them for references. The existing customers of the hosting company can give your first hand information on the service that you can expect to get.
In addition to this you should also look for services that offer you Mysql database and PHP scripting, unlimited emails and a minimum space of 10GB.
3.) Deciding on shopping carts
If you are selling more than a handful of products then having a shopping cart on your site is a good idea. You have three major options of getting yourself an online shopping cart. First one is buying a shopping cart software program, the second is using services of an ASP and the third is programming it yourself.
Your best option as a beginner would be to go for ASP services. These services are cheap and come with flexible options. As time passes and you online business develops, you can hire programmers to design yourself a customized shopping cart or buy shopping cart software programs that can be set up in your server. Some good ASP’s that offer shopping cart services are ‘SecureNetShop’ (SecureNetShop.com) and ‘GoEmerchant’ (GoEmerchant.com).
Shopping cart software programs are a costly option for beginners and can cost you anything between $ 150 - $ 800. Some good shopping cart software programs are ‘shopfactory 6’ (shopfactory.com) and ‘storefront’ (strorefront.net) One more option as already discussed above is making use of ecommerce website templates. These ecommerce templates have pre installed shopping cart systems and can help you set up a store in minutes. Some of these template providers also offer template customization services that would allow you to get your ordinary templates in selling modules.
4.) Deciding on how to accept payments
No matter what the speculation, credit cards are still the best way to accept payments. So make sure that your online business has facilities to accept credit cards. There was a time when you had to have a merchant account from a bank or financial institution to process credit card payments. But today there are enough options available that allow you to accept credit card payments even without a merchant account.
Paypal (paypal.com) is perhaps the best payment gateway and has no initial joining fees. Their service fees, per-transaction is very low and they allow you to accept payments from all over the world. In addition to Paypal some other good payment gateways are ‘2checkout’ (2checkout.com), ‘clickbank’ (clickbank.com) and ‘paysystems’ (paysystems.com).
Payment options other than credit cards
It is not certain that all your customers will have credit cards. As a matter of fact many of your customers don’t have credit cards, many don’t like to use credit cards, many have credit card phobias and the remaining may not wish to share their credit card information online. Under such a situation it would be best for you to provide alternate payment options.
The following are the various steps that you would need to take in order to open a successful online store.
1.) Designing a website that sells.
The first important aspect of online selling is to have a professional looking web site that is designed to sell. You can chose to create the web site using web designers or simply chose readymade website templates. If you are purchasing web site templates, make sure the templates are professionally designed and have the option of shopping carts. Buying templates from providers who offer allied services like template customization, web hosting; SEO etc would be even better. Some template providers like ‘buytemplates.net’ offer allied services irrespective of where you actually purchased the template from. To get a idea of how your site should be designed you can take hints from successful online stores.
2.) Hosting your store online
There are many factors that you need to take into consideration before selecting your web host when it comes to online selling. Some of the major factors are discussed as follows.
a.) Secure servers
Firstly you got to make sure if your web host offers you with SSL encryption which is very important for secure money transactions online. Most web hosting companies would offer you with SSL secure server facilities along with a regular package whereas a few would charge you an extra amount for the service.
b.) Up time guarantees
Your business is only as good as it remains online. Make sure to go for web hosting service providers who promise you an uptime guarantee of 99 %. Also check to see as to how they back up their data and what kind of back up systems they have in place in case of emergencies.
c.) Private CGI-BIN
A CGI-BIN directory is a location on your web server where you can upload your binary scripts or interactive programs. This is very important for payment processing and shopping cart management. So be sure that the hosing company gives you a private CGI BIN directory.
d.) Web logs and web statistics
Web logs and statistics are vital for your online business. Studying the web logs can give you much needed information about your customers and your sales records. Understanding your customer behavior can help you retain customers and attract new customers.
e.) Customer support
Get information about the hosting company’s support policies and the type of support they offer. Chose web hosting companies that offer 24/7 customer support.
f.) References
Most web hosts promise you lots of goodies, but may not actually fulfill these promises. Make sure to test the web host’s credibility by asking them for references. The existing customers of the hosting company can give your first hand information on the service that you can expect to get.
In addition to this you should also look for services that offer you Mysql database and PHP scripting, unlimited emails and a minimum space of 10GB.
3.) Deciding on shopping carts
If you are selling more than a handful of products then having a shopping cart on your site is a good idea. You have three major options of getting yourself an online shopping cart. First one is buying a shopping cart software program, the second is using services of an ASP and the third is programming it yourself.
Your best option as a beginner would be to go for ASP services. These services are cheap and come with flexible options. As time passes and you online business develops, you can hire programmers to design yourself a customized shopping cart or buy shopping cart software programs that can be set up in your server. Some good ASP’s that offer shopping cart services are ‘SecureNetShop’ (SecureNetShop.com) and ‘GoEmerchant’ (GoEmerchant.com).
Shopping cart software programs are a costly option for beginners and can cost you anything between $ 150 - $ 800. Some good shopping cart software programs are ‘shopfactory 6’ (shopfactory.com) and ‘storefront’ (strorefront.net) One more option as already discussed above is making use of ecommerce website templates. These ecommerce templates have pre installed shopping cart systems and can help you set up a store in minutes. Some of these template providers also offer template customization services that would allow you to get your ordinary templates in selling modules.
4.) Deciding on how to accept payments
No matter what the speculation, credit cards are still the best way to accept payments. So make sure that your online business has facilities to accept credit cards. There was a time when you had to have a merchant account from a bank or financial institution to process credit card payments. But today there are enough options available that allow you to accept credit card payments even without a merchant account.
Paypal (paypal.com) is perhaps the best payment gateway and has no initial joining fees. Their service fees, per-transaction is very low and they allow you to accept payments from all over the world. In addition to Paypal some other good payment gateways are ‘2checkout’ (2checkout.com), ‘clickbank’ (clickbank.com) and ‘paysystems’ (paysystems.com).
Payment options other than credit cards
It is not certain that all your customers will have credit cards. As a matter of fact many of your customers don’t have credit cards, many don’t like to use credit cards, many have credit card phobias and the remaining may not wish to share their credit card information online. Under such a situation it would be best for you to provide alternate payment options.
Online Shopping Through A Million Pixel Home Page - Will It Work?
Online Shopping is growing in higher numbers every year with new Online Shopping venues becoming available. The Million Pixel Home Page Online Shopping Mall may be the newest but will it work?
With the emergence of the Million-Pixel Advertising Home Page becoming a real option for Internet marketing. The ever quickly evolving platform is starting become more targeted for particular categories and themes. The Million Pixel Home Page as an Online Shopping mall for anything under the sun has really become a topic of discussion for both believers and skeptics.
The Million Pixel Advertising Online Shopping mall is a billboard of micro ads for website owners looking to create a new way of gaining exposure. The Million Pixel Online Shopping Home Page is thought as new platform to eliminate the days of page by page clicking seen by directories of the same theme. Skeptics have concerns of online surfers not adapting to this new concept and thought to be just a passing fad that won’t translate to online shopping.
Believers of the Million Pixel Advertising Home Page say creativity with ads in the Online Shopping platform may prove to be the biggest piece of importance for success. Grabbing the attention of visitors with smart and original micro ads are believed to be more affective than ordinary text ads.
Even as the Online Shopping advertising home page continues to show impressive numbers, opponents to the Million-Pixel sites doubt it will last. Visitors are coming and high traffic amounts are converting with the new changes and marketing plans. It is thought that once the buzz fades over time so will the traffic but at the current time The Online Shopping Pixel sites are holding there own.
So will the Pixel Online Shopping Mall work?
This new concept of The Million Pixel Home Page may very well change the way Internet Online Shopping and website promotion is done and The Million Pixel Home and Online Shopping may prove to be the perfect match but only time will tell.
With the emergence of the Million-Pixel Advertising Home Page becoming a real option for Internet marketing. The ever quickly evolving platform is starting become more targeted for particular categories and themes. The Million Pixel Home Page as an Online Shopping mall for anything under the sun has really become a topic of discussion for both believers and skeptics.
The Million Pixel Advertising Online Shopping mall is a billboard of micro ads for website owners looking to create a new way of gaining exposure. The Million Pixel Online Shopping Home Page is thought as new platform to eliminate the days of page by page clicking seen by directories of the same theme. Skeptics have concerns of online surfers not adapting to this new concept and thought to be just a passing fad that won’t translate to online shopping.
Believers of the Million Pixel Advertising Home Page say creativity with ads in the Online Shopping platform may prove to be the biggest piece of importance for success. Grabbing the attention of visitors with smart and original micro ads are believed to be more affective than ordinary text ads.
Even as the Online Shopping advertising home page continues to show impressive numbers, opponents to the Million-Pixel sites doubt it will last. Visitors are coming and high traffic amounts are converting with the new changes and marketing plans. It is thought that once the buzz fades over time so will the traffic but at the current time The Online Shopping Pixel sites are holding there own.
So will the Pixel Online Shopping Mall work?
This new concept of The Million Pixel Home Page may very well change the way Internet Online Shopping and website promotion is done and The Million Pixel Home and Online Shopping may prove to be the perfect match but only time will tell.
Priorities for ECommerce
The imprtance of providing what a customer wants can never be underesimated when it comes to online buying and selling. Once a website has been created, it fits into two basic categories. Those are information and ecommerce sites. Both types of website have a great deal in common, one of which is to gain the maximum amount of viewers who have an interest in the information or products provided.
However, there are numerous ways in which the website owner can attract visitors, and these have to be prioritised so as to provide the maximum benefit to the end user. Firstly, the site needs to be attractive to the viewer, with a balanced blend of colour, and an appealing layout. Each section of the website should be easy to navigate from one area to another, and absolute clarity throughout the pages regarding what is being portrayed.
Having designed the site in an appealing way, the next issue is the content. Many websites fail to provide either adequate content or indeed content of the right type. Many thousands of new websites are added to the internet each month, and so the choice for internet users is enormous. It is therefore more important each day that passes, that a website offers a distinct presentation and content.
The number one priority for any ecommerce website, is the customer. If the customer is innovated by what he or she sees, and feels that the site either is, or can be, of use to them, then success can be measured by return visits aswell as time spent on the site using the information available, and making purchases. It is extremely important to provide what a customer is searching for. Otherwise, the opportunity is lost, as the next website is only a click away!
An ecommerce website can be considered as a shopfront, except that there are two major differences. One is that the shopper does not have to walk out into the cold to look at another shop, and the other is that the products cannot be physically touched. Because of this, it is most important to present the product in the most beneficial way possible, leaving no room for ambiguity regarding what the product is, how much it costs, and how they can obtain it as quickly as possible.
Providing a clear set of terms and conditions, privacy policy, returns policy where applicable, together with information on the Company presenting the website, will add to the overall positive impression that people will have.
The viewing public quite likely have not taken into account just how much time is spent creating a website, promoting it, ensuring it is running efficiently, aswell as customer services, accounts, staff and all of the other things that running a business entails. Neither should they be concerned with these issues, as their time is spent perusing the internet, searching for what is of interest to them. Making a customer feel relaxed, and enjoy the experience of browsing your website, is the ultimate reward.
It is always best to be clear and concise, provide good content, and an easily navigable website. However, if the site can provide goods or services that are of use, are appealing, and are value for money, then these together with a well thought out presentation, will ensure eventual success, as in any commercial business.
However, there are numerous ways in which the website owner can attract visitors, and these have to be prioritised so as to provide the maximum benefit to the end user. Firstly, the site needs to be attractive to the viewer, with a balanced blend of colour, and an appealing layout. Each section of the website should be easy to navigate from one area to another, and absolute clarity throughout the pages regarding what is being portrayed.
Having designed the site in an appealing way, the next issue is the content. Many websites fail to provide either adequate content or indeed content of the right type. Many thousands of new websites are added to the internet each month, and so the choice for internet users is enormous. It is therefore more important each day that passes, that a website offers a distinct presentation and content.
The number one priority for any ecommerce website, is the customer. If the customer is innovated by what he or she sees, and feels that the site either is, or can be, of use to them, then success can be measured by return visits aswell as time spent on the site using the information available, and making purchases. It is extremely important to provide what a customer is searching for. Otherwise, the opportunity is lost, as the next website is only a click away!
An ecommerce website can be considered as a shopfront, except that there are two major differences. One is that the shopper does not have to walk out into the cold to look at another shop, and the other is that the products cannot be physically touched. Because of this, it is most important to present the product in the most beneficial way possible, leaving no room for ambiguity regarding what the product is, how much it costs, and how they can obtain it as quickly as possible.
Providing a clear set of terms and conditions, privacy policy, returns policy where applicable, together with information on the Company presenting the website, will add to the overall positive impression that people will have.
The viewing public quite likely have not taken into account just how much time is spent creating a website, promoting it, ensuring it is running efficiently, aswell as customer services, accounts, staff and all of the other things that running a business entails. Neither should they be concerned with these issues, as their time is spent perusing the internet, searching for what is of interest to them. Making a customer feel relaxed, and enjoy the experience of browsing your website, is the ultimate reward.
It is always best to be clear and concise, provide good content, and an easily navigable website. However, if the site can provide goods or services that are of use, are appealing, and are value for money, then these together with a well thought out presentation, will ensure eventual success, as in any commercial business.
Tips for Building Your First Online Shopping Cart
Starting your first online store?
Starting an online store can be extremely daunting for someone new to the world of online businesses, but, for a good reason. There are so many aspects which create success for a shopping cart in a world of powerful search engines, directories, affiliates and word of mouth, the chance of making it big can rely purely on a big budget or a brand new idea.
If you’re thinking of building your online extension of a current business or even starting a purely online business then hopefully the following will outline some of the most important aspects of getting started.
Market research Ask yourself, is there any point in setting up any kind of online business at all, if there is no demand or so much competition you will be lost in the crowd?
There have been a few exceptions in the past where small businesses are so well structured and marketed that they grow quickly and succeed, however this can be very difficult without the right support.
So how are you going to set yourself apart? What will be your image? And what are your goals?
These are questions you need to think about when you are researching. Find out if there is truly an opportunity for your company to succeed. The worst thing you can do is simply jump in and hope for the best, did the most successful companies in the world do that?
Setting Targets and Goals Figuring out where you will be in 5... 10... 15... 20 years from now plays an integral part in the way your shopping cart is structured, managed and performs now. Target and goal setting makes an incredible difference to the level of success or success at all a company can enjoy.
Start thinking about the steps your online store will make at each stage of it's life.
When it starts to grow needing new staff
When it needs financial assistance
When changes to tax structure is important
What new markets you wish to tap into
Your staff rewards when targets are met
Daily, weekly, monthly and yearly sales targets
…and the list goes on. Think big! If you aim higher than the rest, the chance of your shopping cart being successful is also higher.
Setting up Your Store – general rules
- Business Contact information
The following information should be posted to the website in an easy to see location:
A corporate address
Product return address
An e-mail address
A contact number
Big detailed pictures pay off
Just like in a physical retail shop, your customers want to really know what they are buying and need to see it close up. Make sure you are uploading images larger than just the detailed product view. Upload at least 400 X 400 pixels and up to 700 X 700 pixels for every product image so your customer can get a clear detailed view of what they plan to buy from you, otherwise, they will simply click away.
Testimonials
Do testimonials work? Can testimonials be rigged and seem unauthentic? Sure. It seems like most testimonials are generic. If you include the first and last name as well as possibly an email address of the testimonial, you will earn trust and credibility.
- Graphics
While a flashy site with neat graphics may catch someone's eye, well written, descriptive, persuasive text is the ticket to sales conversions... it's the difference between the prospective buyer exiting your site and opening their pocketbook. Avoid any annoying music and long loading flash movies on your main pages.
- Only knowledgeable people to take phone calls
Consumers shopping online are no different than regular retail customers, they have questions about your product, your business and your delivery methods. It is important to greet any phone calls or emails with well trained staff who are knowledgeable about your company and products. The more your company can assist consumers, the better the conversion rates and repeat buying. Don't forget to cross sell and up-sell at this point!
- Return policies should be easy and fair
A good return policy can promote trust in the buyer and multiple orders. It is important to include return labels with the packaging and provide refunds when requested. Repeat business is your best business. Provide them with your best customer service and they will reward you for it by ordering from your shopping cart- not someone else's.
- Navigation
Make sure you maintain a simple navigation throughout your shopping cart. There should be no reason to steer customers more than two to three clicks deep within your site, the home page should always be only a click away. The clearer your site is presented, the more time customers can spend looking at all your products and info without getting frustrated. It is important that your build your shopping cart using a quality programmer and designer or well designed/built shopping cart software.
Starting an online store can be extremely daunting for someone new to the world of online businesses, but, for a good reason. There are so many aspects which create success for a shopping cart in a world of powerful search engines, directories, affiliates and word of mouth, the chance of making it big can rely purely on a big budget or a brand new idea.
If you’re thinking of building your online extension of a current business or even starting a purely online business then hopefully the following will outline some of the most important aspects of getting started.
Market research Ask yourself, is there any point in setting up any kind of online business at all, if there is no demand or so much competition you will be lost in the crowd?
There have been a few exceptions in the past where small businesses are so well structured and marketed that they grow quickly and succeed, however this can be very difficult without the right support.
So how are you going to set yourself apart? What will be your image? And what are your goals?
These are questions you need to think about when you are researching. Find out if there is truly an opportunity for your company to succeed. The worst thing you can do is simply jump in and hope for the best, did the most successful companies in the world do that?
Setting Targets and Goals Figuring out where you will be in 5... 10... 15... 20 years from now plays an integral part in the way your shopping cart is structured, managed and performs now. Target and goal setting makes an incredible difference to the level of success or success at all a company can enjoy.
Start thinking about the steps your online store will make at each stage of it's life.
When it starts to grow needing new staff
When it needs financial assistance
When changes to tax structure is important
What new markets you wish to tap into
Your staff rewards when targets are met
Daily, weekly, monthly and yearly sales targets
…and the list goes on. Think big! If you aim higher than the rest, the chance of your shopping cart being successful is also higher.
Setting up Your Store – general rules
- Business Contact information
The following information should be posted to the website in an easy to see location:
A corporate address
Product return address
An e-mail address
A contact number
Big detailed pictures pay off
Just like in a physical retail shop, your customers want to really know what they are buying and need to see it close up. Make sure you are uploading images larger than just the detailed product view. Upload at least 400 X 400 pixels and up to 700 X 700 pixels for every product image so your customer can get a clear detailed view of what they plan to buy from you, otherwise, they will simply click away.
Testimonials
Do testimonials work? Can testimonials be rigged and seem unauthentic? Sure. It seems like most testimonials are generic. If you include the first and last name as well as possibly an email address of the testimonial, you will earn trust and credibility.
- Graphics
While a flashy site with neat graphics may catch someone's eye, well written, descriptive, persuasive text is the ticket to sales conversions... it's the difference between the prospective buyer exiting your site and opening their pocketbook. Avoid any annoying music and long loading flash movies on your main pages.
- Only knowledgeable people to take phone calls
Consumers shopping online are no different than regular retail customers, they have questions about your product, your business and your delivery methods. It is important to greet any phone calls or emails with well trained staff who are knowledgeable about your company and products. The more your company can assist consumers, the better the conversion rates and repeat buying. Don't forget to cross sell and up-sell at this point!
- Return policies should be easy and fair
A good return policy can promote trust in the buyer and multiple orders. It is important to include return labels with the packaging and provide refunds when requested. Repeat business is your best business. Provide them with your best customer service and they will reward you for it by ordering from your shopping cart- not someone else's.
- Navigation
Make sure you maintain a simple navigation throughout your shopping cart. There should be no reason to steer customers more than two to three clicks deep within your site, the home page should always be only a click away. The clearer your site is presented, the more time customers can spend looking at all your products and info without getting frustrated. It is important that your build your shopping cart using a quality programmer and designer or well designed/built shopping cart software.
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