For months, concerns about the content and audience of the social networking site MySpace have been expressed by parents, school officials, law enforcement authorities, and the media. However, amid pressure from these groups, it may be a financial motivation that ultimately leads MySpace to "clean house."
MySpace is one of the ten most popular destinations on the Web. Claiming 69 million members, it is certainly the best-known and most-visited social networking site. As such, it is uniquely situated for commercial exploitation, as any number of bands, comedians, and other entertainers can attest.
However, to make MySpace a truly profitable venture, as News Corporation must surely have intended when it paid $580 million for the site, it must appeal to traditional advertisers with larger budgets. Those advertisers are unlikely to pay for placement on a site that has been called a “predator’s playground” and is associated with acts of violence, drug use, sex crimes, and pornography on a nearly daily basis. (In the last twenty-four hours: alleged child pornography and defamation, an alleged probation violation, and a story detailing the use of MySpace by violent street gangs.)
News Corporation realizes the economic realities at play and seems to have developed a program aimed at increasing the value of the MySpace asset. A new security czar has been appointed to police the site and MySpace has begun running public service advertisements designed to warn parents and children of the dangers posed by a portion of the site’s users. Though these efforts, together with those aspects of the program which have yet to be revealed, will begin to ease the pressure exerted by parents and governmental officials, it is ultimately the power of e-commerce that will make MySpace safer for children. After all, it was the power of MySpace as a potential advertising medium that lead to Rupert Murdoch’s interest in acquiring the site.
Wednesday, February 14, 2007
Fraud Protection and E-Commerce
Fraud Protection on the Short term
The bad guys that have this debit card data are not going to attack online merchants for goods that they will have to convert to cash. They have been walking straight to the ATMs for the green dollar.
The impact on merchants in the CNP world will be minimal; certainly no more than a few numbers of credit cards but probably less. I do not think the CP merchants will feel it much either. Consumers, on the other hand, are going to take a huge hit. As you probably know, credit card holder's liability is limited to $50 under FTC regulations but I do not think there is any such limit for debit cards. The card holder is responsible for keeping the PIN private and shame on him if it gets out and he does not report the card stolen.
And yes the banks will almost certainly do what they can to keep their card holding customers happy, particularly if the cleaned out account can be traced to a compromised PIN by whoever it shakes out is accountable. Will that responsibility always be traceable? I do not know. But even if the banks in the end cover those losses, the cardholder has to deal with his account being cleaned out and all that goes with it.
Fraud Protection on the long term
The big concern for the merchant, on line and off, is if the consumer confidence disappear. We already have confirmation that confidence in online transactions has been falling a bit. This first debit/PIN compromise by itself is survivable, but if it turns out that it was not a one-time thing and we have all of a sudden discovered that PIN transactions are not as safe as we thought. Well, then on line merchants are in trouble and brick & mortar could be in trouble as well.
The bad guys that have this debit card data are not going to attack online merchants for goods that they will have to convert to cash. They have been walking straight to the ATMs for the green dollar.
The impact on merchants in the CNP world will be minimal; certainly no more than a few numbers of credit cards but probably less. I do not think the CP merchants will feel it much either. Consumers, on the other hand, are going to take a huge hit. As you probably know, credit card holder's liability is limited to $50 under FTC regulations but I do not think there is any such limit for debit cards. The card holder is responsible for keeping the PIN private and shame on him if it gets out and he does not report the card stolen.
And yes the banks will almost certainly do what they can to keep their card holding customers happy, particularly if the cleaned out account can be traced to a compromised PIN by whoever it shakes out is accountable. Will that responsibility always be traceable? I do not know. But even if the banks in the end cover those losses, the cardholder has to deal with his account being cleaned out and all that goes with it.
Fraud Protection on the long term
The big concern for the merchant, on line and off, is if the consumer confidence disappear. We already have confirmation that confidence in online transactions has been falling a bit. This first debit/PIN compromise by itself is survivable, but if it turns out that it was not a one-time thing and we have all of a sudden discovered that PIN transactions are not as safe as we thought. Well, then on line merchants are in trouble and brick & mortar could be in trouble as well.
An Organic Herbal Tea Blend
With US$5 billion market in the United States alone in 2003, a 500% increase in 10 years, tea is a well established industry that is quickly growing. Tea bags, loose teas, tea shops, and gourmet teas are only a few examples of the outlets for this ever increasing number. Though sales have been mainly rooted in the standard teas stemming from the Camelia sinensis plant (Green tea, Oolong tea, and Black tea), a vast increase in herbal and natural medicines in the western world has brought upon a virtual explosion of Organic Herbal Tea Blend, releasing any confinements there may have previously been.
Now it is not only Big Business that is apart of this industry as the infinite number of herbal tea blends are combing with the free commerce of the internet. This conception is creating new life in an industry that had been patiently waiting. New companies are forming, new mixtures are being created, and now even new tea bags are being designed.
The machine manufactured tea bags are still standard in market where cost is being put before quality. A metal staple is used to close a bag filled with low quality tea dust, which is known to have very low health benefits and give a more bitter taste than its whole leaf loose tea counterpart. Due to the manufacturing techniques used by these production factories, tea dust is the only filler able to be injected with the machines used to mass produce these bags. As the general size of each organic herbal tea blend is larger, they are unable to be used with these processed bags.
Second in popularity is a relatively new pyramid shaped tea bag. A more spacious bag allows for a free floating of the loose tea that is inside. Though higher in quality than the stapled standard, problems of this style include a large shape and size that makes bulk packaging difficult. Also, most bags are filled with green and oolong loose teas, as opposed to organic herbal tea.
With the combined short falls of these two bags, the ever increasing number of organic herbal tea blends and home based companies are in desperate need for a tea bag to match their unique nature. Fortunately as the number of companies is increasing, and more money is entering into the market, handmade gourmet tea bags are being created, better matching the ingenuity behind each organic herbal tea blend. It is very possible that as the number organic blends increase in popularity, raising the desire for organic products and higher health benefits, consumers will be more willing to pay slightly higher prices to receive significantly higher in quality tea bags. With this in mind, it very well could be that a unique organic herbal tea blend could be your gateway to differentiation in a busy tea industry.
Now it is not only Big Business that is apart of this industry as the infinite number of herbal tea blends are combing with the free commerce of the internet. This conception is creating new life in an industry that had been patiently waiting. New companies are forming, new mixtures are being created, and now even new tea bags are being designed.
The machine manufactured tea bags are still standard in market where cost is being put before quality. A metal staple is used to close a bag filled with low quality tea dust, which is known to have very low health benefits and give a more bitter taste than its whole leaf loose tea counterpart. Due to the manufacturing techniques used by these production factories, tea dust is the only filler able to be injected with the machines used to mass produce these bags. As the general size of each organic herbal tea blend is larger, they are unable to be used with these processed bags.
Second in popularity is a relatively new pyramid shaped tea bag. A more spacious bag allows for a free floating of the loose tea that is inside. Though higher in quality than the stapled standard, problems of this style include a large shape and size that makes bulk packaging difficult. Also, most bags are filled with green and oolong loose teas, as opposed to organic herbal tea.
With the combined short falls of these two bags, the ever increasing number of organic herbal tea blends and home based companies are in desperate need for a tea bag to match their unique nature. Fortunately as the number of companies is increasing, and more money is entering into the market, handmade gourmet tea bags are being created, better matching the ingenuity behind each organic herbal tea blend. It is very possible that as the number organic blends increase in popularity, raising the desire for organic products and higher health benefits, consumers will be more willing to pay slightly higher prices to receive significantly higher in quality tea bags. With this in mind, it very well could be that a unique organic herbal tea blend could be your gateway to differentiation in a busy tea industry.
How Can a Drug Store Founded in 1838 Survive in The 21st.Century?
When my daughter and I meet for lunch in Greenwich Village, we always pass by Bigelow's Apothecary. I asked her if she shopped there, and she remarked that their Alchemy mascara is the best ever. (I had to take her word for it.)
I spoke with Bigelow´s current proprietor, Ian Ginsberg, and the Bigelow's story is both a fascinating piece of New York nostalgia, and a demonstration of the importance of change in business.
C. O. Bigelow Apothecaries has been a familiar sight in New York's Greenwich Village for over 160 years. Founded in 1838 by Dr. Galen Hunter as the Village Apothecary Shop, it was bought and renamed in 1920 by Clarence Otis Bigelow.
The original store was located a couple doors down from the current address, but in 1902, the ambitious Bigelow built a new building for himself which has housed the pharmacy for the last hundred years.
The Sixth Avenue drugstore still looks very much the way it did in the nineteenth century, and the business philosophy - integrating innovative change with unparalleled customer service - has remained a constant as well.
Pharmacist and businessman Ian Ginsberg now heads up the landmark shop, which came to him through his father. His family first became involved in the store when his grandfather took the helm a full century after its doors first opened.
He is just as much of a mover and shaker as C.O. Bigelow, and he has helped usher the business into the 21st century.
To keep the business moving forward, he took it on the Internet. Bigelow Chemists now has two e-commerce sites, one for their well-known house brand of cosmetics and skincare products.
They are two separate companies offering two separate but related brands. Ian decided to keep the sites separate (although Alchemy Cosmetics can be purchased from the Bigelow site) because he didn't want to dilute either brand.
Being in the catalog business prepared them well for the addition of e-commerce. They had the manpower and facilities to process and package orders and manage the remote sales. Their web sales, most of which come from outside New York, have surpassed their catalog sales:
"It's like a catalog that can go into anyone's home, and we can manage the content on a daily basis. It is a great thing."
Ian saw the potential of the Internet as a business building tool and went on to create a site and online store for the shop. A sound decision, he feels, and one that no business owner today can afford not to make.
"With the cost of building web sites today falling so low, with the way you can do this really inexpensively and still retain control of your branding, you've got to be crazy not to at least have some sort of representation online."
"Who opens the Yellow Pages anymore? For the cost of a little yellow and black ad in the book, you can have ten pages online in full color, describing everything you do."
"The first question people ask you these days is `What is your email address?´ That means that they're checking their email every day. And if they're checking their email every day that means that they've got a browser window open every day. So think about the guy who is checking his email, has a browser open right in front of his face, but doesn't have a website for his own business. It doesn't make sense!"
Ian finds that the web site speeds every aspect of the transaction, from a customer's product selection, to the placing of the order, to the packing and delivery.
Our biggest source of referrals has come from the press. We get a substantial amount of PR, and we always include the web address or our toll-free number so we can get names that way, but most of our catalog requests come directly through the website."
These referrals allow people to seek out the website of their own volition. Because they don't buy information or harvest the email addresses of their catalog and bricks-and-mortar clients, they aren't trying to force their clientele to adopt new ways of doing things before they're ready. This is particularly important when you consider that not all of their customers are young, hip, and fashion-forward: many have been regulars since Ian's grandfather bought the store, and perhaps earlier than that!
Ian travels all over the world looking for unique health and beauty products, and imports many brands hard to find here in the states. His two wholesale companies import and distribute personal care items, and manufacture Bigelow's house brands.
"We make soaps, perfume oils, essential oils, massage oils, cosmetic bags, and many other items. And we manufacture Alchemy, our own complete line of cosmetics."
The web site, then, serves a secondary service: as much as it is a point of sale to the consumer, it is also a full-color brochure Ian can point at when other companies express an interest in carrying or distributing Alchemy or Bigelow's brand.
I spoke with Bigelow´s current proprietor, Ian Ginsberg, and the Bigelow's story is both a fascinating piece of New York nostalgia, and a demonstration of the importance of change in business.
C. O. Bigelow Apothecaries has been a familiar sight in New York's Greenwich Village for over 160 years. Founded in 1838 by Dr. Galen Hunter as the Village Apothecary Shop, it was bought and renamed in 1920 by Clarence Otis Bigelow.
The original store was located a couple doors down from the current address, but in 1902, the ambitious Bigelow built a new building for himself which has housed the pharmacy for the last hundred years.
The Sixth Avenue drugstore still looks very much the way it did in the nineteenth century, and the business philosophy - integrating innovative change with unparalleled customer service - has remained a constant as well.
Pharmacist and businessman Ian Ginsberg now heads up the landmark shop, which came to him through his father. His family first became involved in the store when his grandfather took the helm a full century after its doors first opened.
He is just as much of a mover and shaker as C.O. Bigelow, and he has helped usher the business into the 21st century.
To keep the business moving forward, he took it on the Internet. Bigelow Chemists now has two e-commerce sites, one for their well-known house brand of cosmetics and skincare products.
They are two separate companies offering two separate but related brands. Ian decided to keep the sites separate (although Alchemy Cosmetics can be purchased from the Bigelow site) because he didn't want to dilute either brand.
Being in the catalog business prepared them well for the addition of e-commerce. They had the manpower and facilities to process and package orders and manage the remote sales. Their web sales, most of which come from outside New York, have surpassed their catalog sales:
"It's like a catalog that can go into anyone's home, and we can manage the content on a daily basis. It is a great thing."
Ian saw the potential of the Internet as a business building tool and went on to create a site and online store for the shop. A sound decision, he feels, and one that no business owner today can afford not to make.
"With the cost of building web sites today falling so low, with the way you can do this really inexpensively and still retain control of your branding, you've got to be crazy not to at least have some sort of representation online."
"Who opens the Yellow Pages anymore? For the cost of a little yellow and black ad in the book, you can have ten pages online in full color, describing everything you do."
"The first question people ask you these days is `What is your email address?´ That means that they're checking their email every day. And if they're checking their email every day that means that they've got a browser window open every day. So think about the guy who is checking his email, has a browser open right in front of his face, but doesn't have a website for his own business. It doesn't make sense!"
Ian finds that the web site speeds every aspect of the transaction, from a customer's product selection, to the placing of the order, to the packing and delivery.
Our biggest source of referrals has come from the press. We get a substantial amount of PR, and we always include the web address or our toll-free number so we can get names that way, but most of our catalog requests come directly through the website."
These referrals allow people to seek out the website of their own volition. Because they don't buy information or harvest the email addresses of their catalog and bricks-and-mortar clients, they aren't trying to force their clientele to adopt new ways of doing things before they're ready. This is particularly important when you consider that not all of their customers are young, hip, and fashion-forward: many have been regulars since Ian's grandfather bought the store, and perhaps earlier than that!
Ian travels all over the world looking for unique health and beauty products, and imports many brands hard to find here in the states. His two wholesale companies import and distribute personal care items, and manufacture Bigelow's house brands.
"We make soaps, perfume oils, essential oils, massage oils, cosmetic bags, and many other items. And we manufacture Alchemy, our own complete line of cosmetics."
The web site, then, serves a secondary service: as much as it is a point of sale to the consumer, it is also a full-color brochure Ian can point at when other companies express an interest in carrying or distributing Alchemy or Bigelow's brand.
Selling on Web? You Can Do It
“Sell on web”, the dapper man in striped suit was saying, “it’s easy.” Robin knew he heard that before. To him the question was not ‘if’, but ‘how’. He always thought selling on web is a hallowed precinct belonging to only a few. Could he be one of them, he wasn’t sure.
Back home early, Robin crouched before his desktop and started shooting queries at Google. Soon enough, he zeroed on what he wanted. “Phew”, he exclaimed, “what a gem!” He was looking at SBI!’s website.
Robin was orthodox. He believed in the adage “whatever comes on a platter isn’t worth it”. He found solace in SBI!’s firm advice to work hard at it. But wasn’t it that SBI! gave all that one needed to succeed on web? Robin decided to take note of all that SBI! offered.
Own A Website
The basics first. Did SBI! offer domain name, building website, web hosting, unlimited pages, page templates, unlimited email accounts, or for that matter, unlimited data transfer and unlimited hosting space?
Yes, SBI! offered all these and more. Robin knew old-styled hosting providers would never provide unlimited hosting space and unlimited data transfer. Not SBI!. That meant when he owned a website in SBI!, he owned from the head to tail of it. Nothing less.
Ecommerce Now
You named it, you had it. Robin was eager that he must have catalog-display of his products, a fully-featured shopping cart and credit card processing as well. He wasn’t disappointed. To be true, SBI! overwhelmed him. Literally. Robin could either use SBI!’s Store-Build-It feature or plug-n-play with leading 3rd parties that delivered ‘pre-sold visitors’.
The icing on the cake was that SBI! included affiliate program too as part of ecommerce package. Was that an error he saw? Nope! He rubbed eyes and confirmed again.
Search Engine Optimization
Robin now leaned back and thought. He would require search engine optimization for his website. Unless he did that - he had recently learnt in a seminar – there was no way his site would ever appear in top search results. But wasn’t search engine optimization an expert job? He tried to figure out what help he must have if he wanted to do himself.
Keyword research tool for sure (he always thought ‘keyword research’ was better than plain old ‘keyword selection’). What else? He must know what the logfiles said. He must have click tracking option and their proper analysis. Search engine ranking report for various keywords was another help as also link exchange program.
Here he paused awhile and thought hard. Did he need any more help? Well, if he could have website analysis for search engine compatibility, nothing like it. And above all, why not ability to track search engine spiders and search engine listing report?
Back home early, Robin crouched before his desktop and started shooting queries at Google. Soon enough, he zeroed on what he wanted. “Phew”, he exclaimed, “what a gem!” He was looking at SBI!’s website.
Robin was orthodox. He believed in the adage “whatever comes on a platter isn’t worth it”. He found solace in SBI!’s firm advice to work hard at it. But wasn’t it that SBI! gave all that one needed to succeed on web? Robin decided to take note of all that SBI! offered.
Own A Website
The basics first. Did SBI! offer domain name, building website, web hosting, unlimited pages, page templates, unlimited email accounts, or for that matter, unlimited data transfer and unlimited hosting space?
Yes, SBI! offered all these and more. Robin knew old-styled hosting providers would never provide unlimited hosting space and unlimited data transfer. Not SBI!. That meant when he owned a website in SBI!, he owned from the head to tail of it. Nothing less.
Ecommerce Now
You named it, you had it. Robin was eager that he must have catalog-display of his products, a fully-featured shopping cart and credit card processing as well. He wasn’t disappointed. To be true, SBI! overwhelmed him. Literally. Robin could either use SBI!’s Store-Build-It feature or plug-n-play with leading 3rd parties that delivered ‘pre-sold visitors’.
The icing on the cake was that SBI! included affiliate program too as part of ecommerce package. Was that an error he saw? Nope! He rubbed eyes and confirmed again.
Search Engine Optimization
Robin now leaned back and thought. He would require search engine optimization for his website. Unless he did that - he had recently learnt in a seminar – there was no way his site would ever appear in top search results. But wasn’t search engine optimization an expert job? He tried to figure out what help he must have if he wanted to do himself.
Keyword research tool for sure (he always thought ‘keyword research’ was better than plain old ‘keyword selection’). What else? He must know what the logfiles said. He must have click tracking option and their proper analysis. Search engine ranking report for various keywords was another help as also link exchange program.
Here he paused awhile and thought hard. Did he need any more help? Well, if he could have website analysis for search engine compatibility, nothing like it. And above all, why not ability to track search engine spiders and search engine listing report?
E-Commerce and Drinking Water
Safety, Convenience and Customer Service Combine for Customer Satisfaction
E-Commerce is coming of age with millions of new customers from internet sales for a wide variety of products. Advances in web site design, payment mechanisms and delivery systems have met the increased demand for online ordering.
With the advent of on-line ordering firms like Amazon and E-Bay, what started out as a small business has morphed into a multi-billion dollar industry. The key to success in the field of E Commerce is the offering of high quality products coupled with state of the art technology to ensure ease of ordering and secure payment mechanisms.
The bottled water industry is an ideal beneficiary of e-commerce technology because of the large number of customers served and the frequency of transactions and purchases.
E-commerce Defined
E-commerce is similar to other forms of commerce except that it involves the buying and selling of goods over the Internet. E-commerce sites range from a simple web page highlighting a single item to dynamic fully developed on-line catalogs featuring thousands of products. The common theme and benefit in e-commerce sites is instant purchase, instant payment (if desired) and instant gratification for the customer.
Over the years, the e-commerce web has blossomed into a multi-billion dollar industry yearly, with significant growth projected over the next 5 years. A defining characteristic is that all ecommerce web sites accept a type of online payment, whether through a third party or directly with a merchant account..
E-commerce: The Wave of the Future
The internet is changing world view of shoppers. Instant gratification is a reality Utilizing e-commerce allows customers the ability to quickly take delivery of the goods they require and desire. In addition, the Internet is perhaps the best sales tool ever invented as it allows customers to browse endlessly in privacy. They can return and order again and again without ever leaving their home.
Most experts agree that it is only a matter of time before all sales-oriented companies will have some sort of e-commerce presence in order to remain competitive and the development of software and tools to improve the productivity of e-commerce sites remains strong. As more and better technology is developed, e-commerce will greatly expand.
Secure Payment and SSL(Secure Socket Layer): The Heart of the System
SSL(Secure Socket Layer) has been the de facto standard and heart of the system for e-commerce transaction security, and it's likely to remain so well into the future.
SSL is based on encryption. SSL encrypts data, like credit cards numbers (as well other personally identifiable information), which prevents unauthorized use. An SSL protected page is identified when the address begins with "https" and there is a padlock icon at the bottom of the page.
E-Commerce is coming of age with millions of new customers from internet sales for a wide variety of products. Advances in web site design, payment mechanisms and delivery systems have met the increased demand for online ordering.
With the advent of on-line ordering firms like Amazon and E-Bay, what started out as a small business has morphed into a multi-billion dollar industry. The key to success in the field of E Commerce is the offering of high quality products coupled with state of the art technology to ensure ease of ordering and secure payment mechanisms.
The bottled water industry is an ideal beneficiary of e-commerce technology because of the large number of customers served and the frequency of transactions and purchases.
E-commerce Defined
E-commerce is similar to other forms of commerce except that it involves the buying and selling of goods over the Internet. E-commerce sites range from a simple web page highlighting a single item to dynamic fully developed on-line catalogs featuring thousands of products. The common theme and benefit in e-commerce sites is instant purchase, instant payment (if desired) and instant gratification for the customer.
Over the years, the e-commerce web has blossomed into a multi-billion dollar industry yearly, with significant growth projected over the next 5 years. A defining characteristic is that all ecommerce web sites accept a type of online payment, whether through a third party or directly with a merchant account..
E-commerce: The Wave of the Future
The internet is changing world view of shoppers. Instant gratification is a reality Utilizing e-commerce allows customers the ability to quickly take delivery of the goods they require and desire. In addition, the Internet is perhaps the best sales tool ever invented as it allows customers to browse endlessly in privacy. They can return and order again and again without ever leaving their home.
Most experts agree that it is only a matter of time before all sales-oriented companies will have some sort of e-commerce presence in order to remain competitive and the development of software and tools to improve the productivity of e-commerce sites remains strong. As more and better technology is developed, e-commerce will greatly expand.
Secure Payment and SSL(Secure Socket Layer): The Heart of the System
SSL(Secure Socket Layer) has been the de facto standard and heart of the system for e-commerce transaction security, and it's likely to remain so well into the future.
SSL is based on encryption. SSL encrypts data, like credit cards numbers (as well other personally identifiable information), which prevents unauthorized use. An SSL protected page is identified when the address begins with "https" and there is a padlock icon at the bottom of the page.
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